Public Engagement Program Manager

Open Until Filled EXECUTIVE SERVICE (This position serves at the pleasure of the Appointing Authority.)

Nature of Work: The Public Engagement Program Manager serves as the discipline manager for MDTA’s Community Engagement and Outreach team. This position provides strategic direction for comprehensive public engagement programs designed to communicate MDTA initiatives, obtain and analyze community feedback, build relationships with stakeholders, and promote meaningful public participation.

The position will oversee public meetings, hearings, forums, workshops, open houses, and other outreach activities and will ensure that engagement efforts are inclusive, accessible, effective, and consistent with applicable laws, regulations, policies, and professional standards.

This position will also provide expert advice to senior leadership regarding public engagement practices, emerging trends, stakeholder concerns, communication strategies, and opportunities to improve the public's experience with MDTA projects. Duties of this position include, but are not limited to, the following:

• Direct all aspects of the public meeting process, including planning, staffing, logistics, comment management/response, application development, administration and reporting;
• Oversee public engagement activities for Toll Public Hearings, National Environmental Policy Act (NEPA) Public Hearings, Project Open House Meetings,
• Industry Forums, Bay Bridge Reconstruction Advisory Group (BBRAG), and other community outreach and engagement activities;
• Establish and maintain strong relationships with community leaders, organizations, stakeholders and the public;
• Oversee the development and creation of public outreach and communication plans; and
• Oversee the process of analyzing public comments and generating themes of feedback from the community.

This position will report directly to the Deputy Director of Planning and Development
.

This role requires the use of Personal Protective Equipment (PPE), such as steel-toed boots, reflective vests, hard hats, and gloves, during field visits to construction sites.

MDTA employees are offered a generous benefits package including a minimum of 11 paid holidays, a minimum of 27
* days of leave annually (personal, vacation, and sick), access to the State Pension System, deferred compensation plans, excellent health, dental, and vision plans, and more!
* May be prorated based on start date

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of experience in administrative staff or professional work.
Five years of this experience must include the direction and oversight of a department that leads public events, forums, workshops, and meetings, ensuring they are inclusive, accessible, and effectively engage the target audience.

• The ability to oversee public engagement/community outreach for large, complex transportation or infrastructure projects.
• The ability to execute comprehensive public engagement strategies, best practices, trends, and opportunities for improvement.

Please include all relevant experience on your application. This includes but is not limited to, full or part-time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for.
more than one (1) position at the same employer
, please list each position that you held and the length of time that you held each position.

1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience involving staff work related to the administration of rules, regulations, policies, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking…