Medical Office Secretary- Pediatrics Primary Care

Career Opportunities with Matrix Providers

Matrix Providers is hiring a Medical Office Secretary
- Pediatrics Primary Care to join our team of talented professionals who provide health care services to our Military Service Members and their families at Walter Reed National Military Medical Center (WRNMMC), 8901 Wisconsin Avenue, Bethesda, MD.

• Employment Status: Full-time
• Compensation: This is an hourly position, paid bi-weekly
• Schedule: Monday – Friday 5:00a.m.
  
  - 3:30p.m. (1 day off), 7:00a.m.
  
  - 3:30p.m. and 7:30a.m.
  
  - 4:00p.m.
• Benefits: Competitive financial package with a comprehensive insurance package including health, dental, vision, and life coverage.
  • Accrued Paid Time Off (PTO)
  • Paid Holidays (Outlined in Handbook)
  • 401(k) Plan

Minimum Qualifications:

• Degree/
  
  Education:
  
  High School diploma or General Educational Development (GED) equivalency.
• Experience
  :
  Must have one year of professional experience as a Medical Office Secretary.
• Certification
  :
  Basic Life Support for Healthcare Providers, American Heart Association, or American Red Cross Healthcare Provider Course.
• Legal Authorization to Work in the United States
  :
  The contract worker performing under this contract must be a U.S. Citizen.

Core Duties:

• Serves Performs various clerical and administrative duties in support of the organization, including, but not limited to, stenography and office automation duties such as word processing, briefing charts, and spreadsheets.
• Fully qualified typist with a minimum of 50 WPM is required.
• Shall have experience with computers.
• Shall have experience and efficiency in word processing and data entry.
• Shall have experience in interpreting medical terminology, anatomy and physiology, pharmacology, disease processes and treatment modalities to the extent necessary for successful completion of performance requirements.
• Shall have the ability to understand, analyze, and interpret medical information.
• Shall have experience in data collection techniques and medical data collection codes.
• Shall have experience in verifying data and correcting errors.
• Shall have experience in working with patient medical records.
• Shall have experience in gathering data, compiling information and preparing reports.
• Shall be able to read, write, speak and understand English well enough to effectively communicate with customers.
• Shall be knowledgeable of equipment and supply terminology and skill sufficient to identify and use necessary equipment and supplies properly.
• General medical ethics, telephone etiquette, excellent communications and customer service skills.
• Unique Military Health Care Systems/Procedures:
  • Medical Health System (MHS Genesis) access
  • Advanced supervisor keys for MHS Genesis
  • Managed Care Support Contractor (MCSC)
  • Defense Enrollment Eligibility Reporting System (DEERS)
  • Defense Medical Human Resources System-internet (DMHRSi)
• Draft, edit and complete a wide variety of documents including, but not limited to general correspondence, reports, minutes, evaluation reports and executive summaries.
• Review all outgoing documents for grammatical errors.
• Receive and manage telephone communications from patients, health care providers and inquiring parties in a courteous and competent manner.
• Coordinate internal office functions, including routing mail, organize and maintain files and maintaining various logbooks.
• Compile, maintain, prepare, and submit required administrative and statistical reports to the department.
• Front desk coverage including- receive and greet visitors, schedule appointments, utilizing computer system walk-in clinic patients.
• Maintain well database for Pediatric Primary Care patients. Invite patients to MHS Genesis Patient Portal (Online e-mail system for patients)
• Review MHS Gensis Patient Portal messaging in all the team boxes and respond within 24 hours.
• Send a completed school form via MHS Genesis Patient Portal.
• Send appointment reminders via MHS Genesis Patient Portal.
• Enter all phone messages in MHS Genesis Patient Portal.
• Create and prepare metabolic screening packets for two-week patients.
• Create and prepare ASQ-3 (Ages and stages questionnaires) for all well visits.
• Create and prepare…