Business Systems Analyst

Contract Duration : 1 year+, 4 years option

Onsite Location : Multiple locations nationwide

Vacancy : 5

Dhaka Technologies Limited is looking for five (5) Business Systems Analysts for one of our clients in Annapolis, Maryland. This is a Hybrid Full-Time position.

Business Analysis & Strategy:

• Develop and implement business analysis strategies that drive organizational change by aligning with the strategic vision.
• Coordinate closely with executive and senior leadership to define business objectives, influence decision-making, and align analysis with strategic goals.
• Manage large-scale initiatives by coordinating multiple cross-departmental stakeholders.

Stakeholder Collaboration & Process Improvement:

• Work with upper management to drive strategy and implement new processes.
• Conduct workshops for system and functional impact analysis with corporate stakeholders.
• Serve as a bridge between technical teams and business stakeholders.
• Conduct Joint Application Development (JAD) sessions with multiple business functions.
• Ensure alignment of initiatives with healthcare compliance and standards (if applicable).

Software & Tools Expertise:

• Experience working with Jira and Confluence for project documentation and requirements management.
• Proficiency in Microsoft Office Suite, Microsoft Teams, and SQL-based data analysis.
• Familiarity with Azure Dev Ops, SharePoint, and other data management tools.

Data Analysis & Public Sector Experience (Preferred):

• Strong knowledge of data analysis tools such as Power BI, SQL, Excel, and Alation.
• Understanding of public sector dynamics, strategy, and market trends.
• Experience working with government healthcare systems (Medicare/Medicaid, MMIS, CMS regulations).
• Knowledge of predictive modeling and operational reporting.

Meet the following minimum qualifications:

• BA/BS degree in Information Technology, Business, or a related field.
• At least 7 years of experience as a Business Systems Analyst and/or Product Manager.
• Strong expertise in stakeholder management and business process improvement.
• Demonstrated experience in leading large-scale organizational change initiatives.
• Ability to analyze complex technical challenges and propose effective solutions.
• Excellent verbal and written communication skills.
• Ability to establish and maintain effective working relationships with peers, end users, vendor staff, and management.

Desired Qualifications:

• Master’s Degree in a related field (can substitute for 1 year of experience).
• Hands-on experience with Jira, Confluence, Zendesk, Azure Storage Explorer, Microsoft SQL Server Management Studio, and Solar Winds.
• Knowledge of healthcare compliance standards and regulations.

Application Process : Interested candidates should submit their resume and cover letter to hr . Please include “Business Systems Analyst Application” in the subject line.

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