Senior Project Manager – Website Maintenance & Operations Support; Federal

Senior Project Manager – Website Maintenance & Operations Support (Federal)

Bethesda, MD

The Contractor shall provide a Senior Project Manager to lead and manage the ongoing maintenance, operations, and enhancement of federal government websites and digital platforms. The Senior Project Manager shall be responsible for ensuring high availability, security, accessibility, and compliance of web systems while overseeing project execution, governance, and stakeholder coordination in a regulated federal environment.

• Provide senior-level oversight of website operations, maintenance, and support activities
• Plan, manage, and control multiple concurrent maintenance and enhancement efforts using Agile, hybrid, or traditional delivery approaches
• Establish and enforce project governance, change control, quality management, and reporting processes
• Ensure compliance with federal policies, standards, and regulations, including Section 508 accessibility requirements, security, privacy, and records management
• Serve as the primary point of contact for federal stakeholders and provide executive-level status reporting and briefings
• Coordinate and manage cross-functional technical teams and external vendors, including hybrid telework teams
• Monitor system performance, incidents, and service-level metrics; drive continuous improvement initiatives
• Support audits, compliance reviews, and required federal documentation

• Bachelor’s degree in a relevant field or equivalent professional experience
• Minimum of 7 years of project or program management experience, including leadership of website or digital platform operations
• Demonstrated experience supporting federal government clients or programs
• Proven experience managing Agile and hybrid delivery programs in a regulated environment
• Strong understanding of web technologies, hosting environments, and IT operations

• Ability to obtain and maintain a?U.S. Government security clearance
  ?at the?
  Public Trust

• Hybrid
  telework
  , with on-site presence as required by the federal client and contract terms

• Active U.S. Government security clearance
• PMP, PMI-ACP, or equivalent project management certification
• Knowledge of federal accessibility standards, including Section 508 and WCAG
• Experience delivering digital services under federal governance and compliance frameworks
• Project plans, schedules, and risk registers
• Agile and hybrid program status reports and executive briefings
• Compliance, audit, and governance documentation
• Operational performance metrics and continuous improvement recommendations