IT Network Engineer

1 Central, 6707 Democracy Blvd, Suite 500, Bethesda, MD 20817, USA

• Pay or shift range: $104,000 USD to $120,000 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors including skill set, experience, location, qualifications, and other job‑related reasons.

Position Summary / Scope of Responsibility:

Med Vanta is the nation’s largest physician‑owned and operated next generation management services organization (MSO). Our services are specifically designed for musculoskeletal (MSK) providers and go beyond that of a traditional MSO, empowering our clients with the precise infrastructure, data, technology, and administrative processes needed to thrive both today and tomorrow.

Med Vanta has an employee‑centered culture that supports and promotes diversity and inclusion. Our encouraging and empowering management style makes Med Vanta a great place to further grow your knowledge while building a team‑driven path to success.

The IT Network Engineer is responsible for designing, supporting, and maintaining the organization’s network and cloud infrastructure, with a strong emphasis on Microsoft Azure environments. This role serves as Level 2 escalation for the IT Help Desk, resolving complex technical issues that exceed Tier 1 support capabilities.

In addition to remote support and infrastructure management, this position includes hands‑on field service work at office and clinical locations to install, troubleshoot, and maintain network and endpoint systems.

Why Join Us

• Work in a modern Azure‑focused hybrid IT environment
• Exposure to advanced networking, security, and cloud initiatives
• Opportunity to influence infrastructure standards and best practices
• Collaborative team culture with growth and certification support

Primary Responsibilities:

The incumbent may be asked to perform job‑related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the Mission, Core Values and Operating Principles of Med Vanta.

• Design, implement, and maintain secure and reliable LAN/WAN, VLANs, VPNs, and firewall configurations.
• Design, implement, and manage network and cloud infrastructure including routers, switches, firewalls, and VPNs.
• Monitor network performance, availability, and security; proactively remediate issues to ensure high availability and reliability.
• Support and manage hybrid environments.
• Install, configure, test, repair, and replace network equipment, including coordination with vendors and service providers as needed.
• Support office openings, expansions, and network refresh projects.
• Automate deployments, administer, and maintain cloud‑based services and solutions, with a focus on Azure networking services.
• Administer and support Azure resources including Virtual Machines, storage accounts, and identity and access management (Entra  / Azure AD).
• Assist with cloud migrations and infrastructure‑as‑code initiatives (ARM, Bicep, Terraform preferred).
• Apply cloud security and compliance best practices across network and cloud environments.
• Act as escalation point for Tier 1 Help Desk tickets involving network connectivity, endpoint issues, authentication failures, and performance problems.
• Perform root cause analysis and implement permanent technical fixes.
• Provide technical guidance, mentorship, and Tier II support to Help Desk staff.
• Troubleshoot network and cloud‑related issues both remotely and onsite as required.
• Conduct regular security assessments and implement controls aligned with industry frameworks (e.g., CIS, HIPAA).
• Ensure secure configuration of network and cloud resources.
• Assist with logging, monitoring, incident response, and remediation activities.
• Participate in audits and compliance assessments as required.
• Collaborate with leadership and IT teams to develop, implement, and improve disaster recovery and business continuity procedures.
• Document network configurations, standards, procedures, and resolutions for operational and knowledge base use.
• Report network status, incidents, and project progress to IT leadership and key stakeholders.
• Coll…