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IT Support

Senior Call Center Lead & Escalation Champion

Job in Bethesda, Montgomery County, Maryland, 20811, USA
Listing for: Medium
Full Time position
Listed on 2026-06-26
Job specializations:
  • IT/Tech
    IT Support
Job Description & How to Apply Below
A defense contractor is seeking a Call Center Lead Operator to support daily operations and coordinate activities in a high-volume environment. The ideal candidate should have 5+ years in customer service, be able to assist in leading teams, and manage multiple tasks efficiently. This position offers an opportunity to be part of a mission-driven organization focused on enhancing national defense through technology and innovation.
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Position Requirements
10+ Years work experience
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