Sr. Technical Program Manager

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States.

When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge:
Great Company, Great Culture, Great Rewards, and Great Careers.

GEICO is seeking a Senior Technical Program Manager to support a transformational, multi‑stakeholder strategic initiative to help build the future of insurance technology. The Policy Engineering teams are on a mission to redesign how insurance policies are built, managed, and evolved. We’re designing world‑class services that are modular, resilient, and ready to power intelligent automation across the enterprise, and we need a Senior Technical Program Manager to help us drive execution excellence for one of our most strategic projects.

Your role will involve applying program management principles and best practices to lead complex, transformational strategic programs that span multiple teams. You will develop communication and diplomacy skills to guide and influence others across program leadership as well as technical and business delivery teams. Technical acumen is required to identify and manage technical dependencies and/or risks within and beyond program teams.

You will be capable of projecting, driving accountability, standing up predictable, accurate, relevant, and timely systems to enable transparent reporting on our journey to build systems and derisk uncertainty.

As a Senior Technical Program Manager, you will:

• Be accountable for planning and managing a group of related activities across multiple teams in a coordinated way from inception through successful delivery.
• Partner with Technical, Product, Business and Architectural leadership to define technically sound steps that define and refine technology solutions on time, on budget and meeting a quality bar for functional requirements.
• Ensure program roadmap manages dependencies with other related programs.
• Integrate subject matter and technical expertise to lead definition and execution of a program plan informing work performed by many teams.
• Leverage Key Performance Indicators (KPIs) to inform progress against the roadmap.
• Keep technical debt in check.
• Leverage intellectual curiosity to identify risks & opportunities, and question where appropriate to find better solutions.
• Work across multiple agile teams, cross‑cutting across products, agile teams, and/or technologies, or focusing vertically on a single product or feature set.
• Understand the needs of the engineers and technical operations teams who build, maintain, and operate the system for the life of the system.
• Recognize complex designs and propose simplified solutions by working with engineering teams.
• Focus on the customer experience, regulatory expectation and mandates, the build and delivery processes and the problems to be solved. Have a deep understanding of the business and technical requirements for the solutions being built.
• Help customers and the engineering teams make trade‑off decisions by considering all the data including business goals, technical platform strategy, customer experience, maintainability, risks, costs, etc.
• Work autonomously, seeking guidance as needed.
• Identify blocking issues, manage their resolution, anticipate bottlenecks and adequately factor in contingency for unplanned delays. Identify, assess, track and mitigate issues and risks at multiple levels. Remove/mitigate all blocking issues, collaborating with Business Leads, Engineering teams, and Product Managers.
• Recognize discordant views and take part in constructive dialog to resolve them.
• Break down very complex technical programs, abstract technical…