Development Operations and Analytics, Associate Director; Hybrid Baltimore or Bethesda

Associate Director, Development Operations and Analytics

The Associate Director, Development Operations and Analytics, is responsible for strengthening the operational and analytical functions of the Real Estate Development (RED) department to ensure compliance with interdepartmental policies and procedures while supporting alignment with newer organizational goals and priorities. This role helps translate strategy into execution and institutionalization by supporting the design, refinement, and management of operational and data systems, process documentation, and other controls that enable teams to consistently deliver high quality results, integrate continuous improvement frameworks, and scale newly incubated solutions and best practices while mitigating risk.

The role serves as a connective point between development activity, organizational systems, and governance processes, helping ensure that leadership and project teams have access to accurate data, consistent reporting, and clearly defined workflows.

Reporting to the VP of Development Strategy and Impact, the Associate Director has two complementary areas of focus. First, the role supports day to day operational execution, process discipline, and cross functional collaboration to support overall pipeline management, development lifecycle milestone tracking, and readiness for governance and authorization processes. Second, the role strengthens analytics and reliable pipeline and portfolio visibility, including access to validated data driven insights, by advancing deeper adoption of core platforms, supporting the development of system integrations, and helping pilot and institutionalize new tools, methods, and best practices.

Key Responsibilities Include:

• Collaborate with the EVP of Real Estate Development and the Development Strategy and Impact (DSI) team to help operationalize ECD's strategic priorities.
• Support day‑to‑day execution of real estate development operations by helping coordinate workflows, documentation, and deliverables across development projects.
• Partner with senior RED leadership and the Director of Development Planning and Resident Impact to develop, refine, and implement development operations procedures, policies, and tools, including associated documentation, SOPs, and job aids to support onboarding, training, and consistent adoption across teams.
• Support consistent use of Dealpath as the system of record for development pipeline management, reporting, and task workflows.
• Help maintain pipeline and portfolio data integrity through data validation, quality control, mapping template updates, and other platform improvements, including coordination with cross‑functional teams to obtain data updates.
• Facilitate preparation and maintenance of pipeline dashboards, reports, and status updates used by leadership and cross-functional team members.
• Support rollout, refinement, and ongoing use of Sage for construction cost accounting, in coordination with Development, Finance, and Construction Management.
• Assist with documenting and optimizing workflows and mapping integration touchpoints between Dealpath, Sage, Yardi, and related systems.
• Facilitate implementation and ongoing use of the Collaborative Milestone Policy across the development lifecycle including generation of updated or supplemental guidance as needed.
• Track milestone progression, cross‑functional dependencies, and project readiness indicators to support timely advancement of projects.
• Facilitate coordination of inputs, timelines, and documentation for development authorization and governance processes, including DAIC, REC, and Board reviews, and support quality control of submission materials.
• Serve as a key operational liaison for the Real Estate Development department as well as across other departments – e.g. Shared Services' Data Analytics and Reporting, Finance, IT, Asset Management, and Property Management to support coordination and issue resolution.
• Provide support as needed for cross-cutting business line and service teams (e.g. Clean Energy, Relocation) for reporting, compliance tracking, and task management.
• Assist in identifying operational gaps, process…