Linux Team Lead

Description

Leidos is looking to fill a Linux Team Lead position to support the National Digital Exploitation & OSINT Center (NDOC). This role requires an individual that has technical experience with administering Linux servers within a physical and virtual environment. This role is responsible for interacting with administrators to handle service inquiries and problems. Duties include examining customer problems and implementing appropriate corrective action to initiate a repair or return to service.

This role analyzes recurring problems and initiates solutions for preventing reoccurrence and analyzes existing infrastructure for tuning/performance enhancements. This Individuals in this role may be required to perform technical software configuration, rebooting, and other remedial actions on customer servers.

This is a 100% on-site position. All work must be performed at the customer site in Bethesda at the Intelligence Community Campus.

• Provide technical support, administration, and monitoring of Linux systems within a physical and virtual environment.
• Provide support for the implementation, troubleshooting and maintenance of IT systems. Rapidly distinguish isolated user problems from enterprise-wide application/system problems.
• Support operations, maintenance and troubleshooting for end user workstations, to include desktop applications.
• Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
• Seek opportunities for continuous improvement to support effective and efficient operations.
• Develop solutions to complex technical issues.
• Provide follow-up reports (technical findings, feedback, resolution steps taken) for Root Cause analysis, engineering technical assessment and process improvement initiatives.
• Support customer requirements in a dynamic, fast‑paced environment. Provide on‑call support during outages occurring after hours; may involve shift work.
• Update operations and monitoring documentation for 24/7/365 Operations Watch personnel.
• Manage project goals/assignments, oversee major upgrades, minor modifications, and restoration efforts following service degradation and outages.
• Manage work assignments for team, review and assign customer incidents, requirements, and tasks within Service Now ITSM ticketing platform.
• Manage work performance for subordinates, provide periodic feedback, and document performance against employee's goals and corporate guidelines.
• Review and approve timesheets for assigned subordinates in compliance with corporate standards.

• Requires a Bachelor's degree and 12+ years of relevant technical experience. Additional years of relevant experience may be considered in lieu of a degree.
• System security engineering expertise in one or more of the following: system security design process; engineering life cycle; information domain; cross domain solutions; commercial off‑the‑shelf and government off‑the‑shelf cryptography; identification; authentication; and authorization; system integration; risk management; intrusion detection; contingency planning; incident handling; configuration control; change management; auditing; certification and accreditation process; principles of IA (confidentiality, integrity, non‑repudiation, availability, and access control);
  
  and security testing.
• Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature requiring originality and innovation in determining how to accomplish tasks.
• Background in Linux or UNIX server setup, deployment and maintenance.
• Strong experience using Red Hat Satellite Server and/or Spacewalk for patching and system management.
• Strong experience with hardening Linux environments.
• Strong experience with system administration of server operating systems such as Linux (RHEL, Rocky Linux, Oracle Linux, Ubuntu).
• Familiarity with supporting virtual desktops running Microsoft Windows.
• Experience with configuration management tools such as Ansible, Salt, Puppet, Chef.
• Experience with Scripting/Automation through Linux Shell scripts, Power Shell,…