Senior Director, Web Application Development

** Additional Information
** Bethesda, MD Pay Range: $151,100-$252,000 annually

Remote Pay Range: $146,000-$243,000 annually

** Job Number*
* ** Job Category
** Information Technology

** Location
* * 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814
VIEW ON MAP ()

** Schedule
* * Full Time

** Located Remotely?
** Y

** Position Type
** Management

** Bonus Eligible:
** Y

** Stock Package:
** Y

** Expiration Date:
** 07/02/2026

JOB SUMMARY

Provides technology leadership for the design, implementation, and operation of Marriott International's Dev Ops, SRE, and platform engineering capabilities in a fast-paced, mission critical environment.

Responsible for advancing platform reliability, scalability, and delivery velocity through Dev Ops practices, CI/CD (Harness), observability (Dynatrace), and resilient infrastructure aligned to enterprise architecture principles.

Leads globally distributed teams across onshore and offshore models while driving continuous improvement in automation, observability, and operations.

Responsibility also includes AI Operations (AIOps and AI platform reliability), with responsibility for the operationalization, monitoring, and governance of AI-driven systems, including custom agents and workflows. Establishes best practices for managing AI system life cycles, leveraging tools such as Temporal for orchestration and integrating observability frameworks to ensure reliability, traceability, and performance of AI-enabled services across digital.

CANDIDATE PROFILE Required

+ Undergraduate degree in Engineering, Computer Science, Information Systems, or related field

+ 10+ years in Dev Ops, SRE, or platform engineering

+ 5+ years leading multiple teams across onshore and offshore delivery models

+ Proven ability to recruit, build, and scale engineering teams

+ Experience managing offshore vendors and partners

+

Experience with CI/CD tools at scale and understand ways to optimize their performance

+

Experience with observability platforms such as Dynatrace

+ Expertise in production operations and incident management

+ Experience managing large-scale digital platforms

+ Experience managing budgets $2M

Preferred

+

Experience with SRE practices (SLIs, SLOs)

+

Experience with a micro-service and micro-UI architecture

+

Experience with strict performance budgets

+

Experience with Harness

+

Experience with AI tool chains like Langchain and/or Temporal, et al

+ Experience using MCP/AI tools to drive automations (JIRA MCP, Sonar Qube), Cursor etc

+ Infrastructure as code experience

+ Kubernetes and cloud-native technologies

+ CI/CD transformation leadership

+ Familiarity with AIOps

+ Cloud platforms (AWS, GCP)

CORE WORK ACTIVITIES Managing Application Development Standards, Processes, and Tools

Works with direct reports to facilitate consistency of service delivery across client groups

Facilitates compliance with standard tools and processes across SDLC including:

+ CI/CD pipelines and automation (Harness)

+ Deployment and release orchestration

+ Observability and monitoring standards (Dynatrace)

Monitors adherence to defined processes and identifies opportunities for improvement

Communicates policies and improvements across IT and service providers

Managing Day-To-Day Relationships with Teams

+ Manages technology initiatives in partnership with IT teams, business partners, and providers

+ Leads cross-team coordination to ensure delivery meets client expectations

+ Drives timely resolution of service delivery issues

+ Manages service level reporting and performance

+ Ensures alignment with business case and portfolio priorities

+ Manages vendor relationships and validates SLA performance

Managing Team Leadership and Global Delivery

+ Builds and leads globally distributed teams across onshore and offshore locations

+ Owns recruiting, hiring, and scaling of Dev Ops and SRE teams

+ Develops leadership bench and technical depth across teams

+ Manages offshore partners and aligns delivery to enterprise standards

Implementing and Managing Continuous Improvement Program

+ Drives adoption of Dev Ops and SRE maturity models

+ Measures performance using reliability and delivery metrics

+ Implements continuous improvement based on feedback and operational data

ATTRIBUTES

+ Deep intellectual curiosity and passion to solve problems

+ Strong ownership and accountability

+ Ability to solve problems quickly and drive outcomes

+ Thrives in fast-paced environments

+ Strong collaboration and influence skills

+ Proven ability to manage multiple initiatives concurrently

MANAGEMENT COMPETENCIES

Leadership, Managing Execution, Building Relationships, Talent Development, and Technical Acumen as defined by enterprise standards.

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to…