Senior Manager, SW Engineering Platform Engineering HYBRID

Position Responsibilities

• Work with your senior leadership to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time
• File Exchange:
  Lead the File Exchange Platform team responsible for GEICO’s tier-1 secure file transfer service (~3M monthly transfers). Drive modernization from ticket-based operations to a self-service portal, and CMDB-driven self-certification, deliver high availability and geo‑distributed resiliency across data centers, and meet NYDFS/PCI compliance and vulnerability SLAs while reducing onboarding cycle time and support burden
• Unified Platform Experience and DOCAT:
  Lead the UPE team that defines the paved road for PaaS service providers — Platform SDKs (Python, Go, Type Script, Java), Platform Client UI/UX, IaC as a Service. Standardize onboarding, provisioning, deployment, and lifecycle management across public and private cloud; drive onboarding user experience; and deliver blueprint‑IaC solutions for consistent, defect‑free service integration
• Unified Control Plane (UCP):
  Drive shared engineering outcomes with UCP partners — advancing UCP to a production‑ready tier‑1 platform with audit trails, observability‑as‑code, governance and Fin Ops integration
• Define and enforce architectural standards, guidelines, and best practices to ensure the platform meets the highest standards of performance and reliability
• Ownership of the end‑to‑end delivery of team strategy and platforms
• Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives
• Understand how requirements and design choices may impact systems across multiple areas
• Report on your team’s progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery
• Initiate and support performance evaluation of team members
• Cultivate a culture that motivates all levels of performers to higher levels of achievement
• Build and maintain relationships with your team members to support an environment of trust
• Develop the team budget and be accountable for reporting on results achieved at regular intervals
• Significantly contribute to the team planning process to include surfacing associate level proposals

• Software and system design knowledge and experience
• Knowledge of cloud computing technologies and concepts (SaaS, PaaS, IaaS, etc.)
• Knowledge of distributed systems and highly available, scalable architectures such as active/active, multimaster, in and across geo sharding, etc.
• Development and Management experience in one or all of the following:
• Experience with software development, software delivery lifecycle, application modernization, Dev Ops, Service/Infrastructure as Code and Operations
• Basic understanding and managing CI/CD toolchain products like Git, Artifactory, Jenkins, Sonar Qube and IaC tools like Terraform
• Knowledge of API, Microservices, network and security architectures and design patterns
• Demonstrated conflict management, decision making and negotiation skills
• Proven ability to concentrate and demonstrate a capacity for learning technical concepts and adapting to new technologies quickly
• Experience in application monitoring tools and performance assessments
• Constructing, interpreting, and applying metrics to your work and decision making, able to use those metrics to identify correlation between drivers and results, and using that information to drive prioritization and action

• 6+ years coding experience
• 5+ years of significant experience building scalable, fault‑tolerant, and robust products and platforms
• 5+ years of hands‑on work experience supervising 10+ personnel in a technical environment
• 2+ years of experience with automated testing including Unit, Integration, and End‑to‑End functional testing

• Bachelor’s Degree in Information Technology or related field, or equivalent experience

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The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual…