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Customer Solutions Analyst II — Technical Escalations & Enablement
Job in
Bethesda, Montgomery County, Maryland, 20811, USA
Listed on 2026-07-07
Listing for:
Zoominfo
Full Time
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Zoom Info is seeking a Customer Solutions Analyst II for its Client Services team. This hybrid role requires expertise within the Zoom Info product suite and involves managing complex customer issues, troubleshooting technical problems, and providing cross-functional support.
The ideal candidate will have at least 4 years of experience in technical support within a B2B software environment, demonstrating strong troubleshooting skills, excellent communication, and a proactive approach to problem-solving.
Comprehensive benefits including medical coverage, 401(k) matching, and a strong onboarding program are offered.
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