Tier 2 IT Support Specialist
Job in
Bethesda, Montgomery County, Maryland, 20811, USA
Listed on 2026-07-07
Listing for:
Dlhcorporation
Full Time
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Dlhcorporation is looking for a Technical IT Support Specialist, Associate, to provide Tier 2 IT support and ensure effective resolution of technical issues. You will troubleshoot IT incidents while maintaining service quality standards, responding to users via phone, in-person, and remote channels.
The ideal candidate should have a Bachelor’s degree or equivalent experience in IT support, strong customer service skills, and knowledge of Windows and Mac operating systems. Comprehensive benefits including 401(k) plan and PTO are offered.
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