Production Operations; ProdOps Engineer

Title: Production Operations (Prod Ops) Engineer

Location: Bethesda, MD

Onsite: Expected to go onsite (into a SCIF) 5 days per week

Clearance: TS/SCI

MUST have an Active TS/SCI clearance and be willing to get a CI Poly

If you do NOT have a US Citizenship or a Security Clearance issued by a US Government Customer, we will likely not get back to you. It is a REQUIREMENT of the job.

Black Cape is a unique technology company with a focus on full-stack web applications, advanced data analysis tools, and integrating AI/ML capabilities for federal government customers. Our core team is an impressive group of engineers with exceptional leadership at the helm, and we support many programs and agencies as both a prime and a subcontractor.

• Operate and maintain a mission‑critical cloud based system in multiple environments.
• Monitor the state of services and systems used globally, resolving outages and problems as they arise and escalating when necessary.
• Deploy the latest code and security updates to cloud‑based systems.
• Make system changes to ensure all configurations work in a clustered deployment environment.
• Provide recommendations and a pathway on how to scale each component of a given technology, e.g., how to scale processing and storage across a complex technology product.
• Support the engineering team in benchmarking components of the system.
• Positions available across all shifts (1st, 2nd, and 3rd); flexibility is highly preferred to support 24/7 operations including weekends and holidays.

• TS/SCI clearance and ability to get Privileged User Access (PUA) on customer systems.
• Ability to go onsite up to 5 days a week to customer sites and work extended hours as necessary.
• Experience working in classified environments; awareness of technical limitations within those systems and environments.
• Familiarity and experience negotiating complex accreditation and security requirements.
• Strong preference for candidates with a demonstrated experience of the accreditation and RMF process.
• Experience operating and maintaining systems deployed to Linux‑based environments.
• Experience with cloud environments including AWS
  , Open Shift
  , or Kubernetes.
• Experience with cloud provisioning tools such as Helm or AWS Cloud Formation.
• Strong communication skills and the ability to work with multiple teams to accomplish mission goals.
• Must have an active Security+ or CISSP certificate and one technical certificate such as CKAD or an AWS certification.

• Experience with configuration management tools such as Ansible or Salt Stack.
• Experience with CI/CD tools such as Jenkins or Git Lab CI.
• Experience with Python and bash scripting to automate tasks.
• Experience working with S3 compliant data stores (AWS S3, Azure Blob, MinIO).
• Experience working with document storage solutions (Elasticsearch, Mongo).
• Experience working with streaming data and automation systems such as Kafka, NiFi, RabbitMQ, or similar.
• Experience with designing highly scalable, fail‑safe, cloud native systems to support data processing pipelines.

Great Benefits | 401K | Competitive Salary | Generous Time Off | Exceptional Team‑Building & Fun Company Events | Mentorship & Professional Development Programs | Tuition Reimbursement | Parental Leave