Desktop Imaging Technician

Come join our growing team with a 21st Century Vision! At Kayla Tek, we understand that the key to our success is the quality of the people we employ. Our focus is not just on jobs, but on building and enhancing your career through ongoing professional development, training, and high quality of life. Our team members choose Kayla Tek for a number of reasons including our competitive compensation and benefit packages, dedication to education, and outstanding service.

Our Grow Strong Vision encourages employees to grow, learn, and feel a sense of belonging, not just a place to work.

Medical, Dental, Vision, Health Savings Account, FSA, 401(k) with company matching, Short-Term and Long-Term Disability, Life and AD—DD Insurance, Paid Time Off, 11 Paid Holidays, Employee Assistance Program (EAP), Professional Development Program, Military Leave Support, Referral bonuses and more.

Joint Base Andrews, Maryland - 100% on site

Tues‑Thu 3:00 pm – 11:00 pm and Sat‑Sun 10:00 am – 6:00 pm; 5–6 month surge position

• Current 8140 IAT Level II – Security + Certificate

• Active DOD Secret clearance

• Execute mass deployments of Windows/macOS operating systems using enterprise imaging tools (e.g., SCCM, MDT, Autopilot, or similar)
• Unbox, physically assemble, and test desktops, laptops, monitors, docking stations, and other peripherals
• Apply physical asset tags to all incoming IT equipment; accurately log serial numbers, MAC addresses, and assignment details into the IT Asset Management (ITAM) database
• Ensure all standard corporate applications, security patches, and drivers are correctly applied to the image
• Verify that disk encryption (e.g., Bit Locker), endpoint protection (Antivirus/EDR), and VPN clients are active and communicating properly before handing off the device
• Demonstrate strong attention to detail, excellent time management, and the ability to work systematically

• Active Secret clearance
• Compliance with DoD 8140:
  Active CompTIA Security
• 1–3 years of hands‑on experience in IT Support, Help Desk, or dedicated hardware deployment roles
• Experience imaging new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PCs, laptops, tablets, printers), PC operating systems (Windows 10/11)
• Demonstrated experience supporting a Windows 10/11 environment
• Ability to work independently and within a team
• Knowledge of Active Directory infrastructure
• Experience with various client hardware including HP and Dell laptops, desktops, and associated peripherals

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Kayla Tek is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Kayla Tek participates in the DHS e‑Verify program and conducts a background check on all candidates post‑offer through PRO Screening LLC.