Secret-Cleared IT Help Desk Analyst II
Job in
Bethesda, Montgomery County, Maryland, 20811, USA
Listed on 2026-07-14
Listing for:
Agile Care Enterprises, LLC
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Agile Care Enterprises (Agile Care) is seeking an IT Help Desk Analyst II to support the WRNMMC IT Department, providing assistance to users through multiple channels and logging tickets in Service Now, LANDesk Service Desk, Remedy, and other systems. The role requires a SECRET clearance and entails resolving hardware, software, and network issues while maintaining SLA-driven customer support.
The candidate will staff the help desk as needed, assist with asset inventory, and collaborate with Team
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