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Lead Scientific IT Service Desk & Instrumentation
Job in
Bethesda, Montgomery County, Maryland, 20811, USA
Listed on 2026-07-14
Listing for:
General Dynamics Information Technology
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
General Dynamics Information Technology seeks a seasoned IT Service Desk Lead to guide multi-tier teams supporting research and clinical environments. You will oversee deskside, Tier 3 engineering, and instrument support for researchers and clinicians.
Responsibilities include rapid incident response, implementing ITSM processes with Service Now, and ensuring cybersecurity compliance in federal or scientific settings. A strong background in scientific instrumentation and lab workflows is required.
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