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IT Service Desk Training Specialist - Full-Flex & Career Growth
Job in
Bethesda, Montgomery County, Maryland, 20811, USA
Listed on 2026-08-13
Listing for:
General Dynamics Information Technology
Full Time
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
IT Consultant, HelpDesk/Support, IT Support
Job Description & How to Apply Below
General Dynamics Information Technology in Bethesda, MD, is seeking an IT Service Desk Training Specialist to design, deliver, and maintain training programs for NIH CIT staff. The role focuses on onboarding, cross-training, and advanced training aligned with NIH policies and ITIL processes.
You will develop materials, facilitate both virtual and in-person sessions, and collaborate with service desk leadership to ensure knowledge is current and actionable.
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