Director, Network & Cloud Infrastructure

Job Summary:

The Director, Network & Cloud Infrastructure will own the design, security, and reliability of HiLabs' enterprise network and multi-cloud infrastructure. This leader will architect and operate the LAN/WAN, datacenter, and cloud networking foundation (AWS, Azure, GCP) that supports HiLabs' AI-powered healthcare data platforms - ensuring high availability, low latency, and compliance with HIPAA, SOC 2, and HITRUST requirements.

• Designing, implementing, and maintaining enterprise LAN/WAN, datacenter, and campus network infrastructure, including routing, switching, and load balancing
• Leading network security architecture, including next-generation firewalls, microsegmentation, and secure remote access (Palo Alto Networks, Cisco ASA)
• Managing application delivery and load balancing (NGINX) to ensure performance, scalability, and uptime for HiLabs' products

• Architecting secure, scalable cloud networking across AWS, Azure, and GCP to support HiLabs' AI/ML and data platforms
• Driving adoption of Infrastructure as Code (Terraform, Ansible) to enable immutable, repeatable, and auditable infrastructure deployments
• Partnering with engineering to embed network and cloud security controls into CI/CD pipelines

• Own the network and cloud infrastructure strategy, roadmap, and budget
• Lead observability and monitoring practices (Splunk, App Dynamics) to proactively identify and resolve performance and availability issues
• Manage incident response, root cause analysis, and disaster recovery for network and cloud outages
• Ensure network and cloud environments meet HIPAA, SOC 2, and HITRUST compliance requirements
• Build, mentor, and scale a team of network and cloud engineers
• Evaluate and manage relationships with network/cloud vendors, ISPs, and managed service providers
• Partner with the CISO and security team on vulnerability management and audit readiness

Report on infrastructure health, capacity, and risk to executive leadership.

• 12+ years of experience in network engineering and IT infrastructure, including 5+ years in a Director or senior leadership role
• Bachelor's degree in Electrical/Electronics Engineering, Computer Science, or a related field
• ITIL certification required; CCNA, CCNP, CCDA, CCDP, or equivalent Cisco certifications strongly preferred
• Deep expertise in Cisco routing/switching, load balancers, and firewalls (Palo Alto Networks, Cisco ASA)
• Proven experience architecting and securing cloud-native environments (AWS/Azure/GCP)
• Hands-on experience with Infrastructure as Code (Terraform, Ansible), immutable infrastructure, and observability tooling (Splunk, App Dynamics)
• Strong track record leading network and cloud infrastructure in a healthcare or regulated SaaS environment
• Excellent communication skills; able to translate technical infrastructure risk into business terms for executives
• Travel Requirements:
  Willing to travel occasionally for datacenter visits, vendor engagements, and conferences

HiLabs is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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