Sr. ServiceNow Developer

Job Title:

Sr. Service Now Developer

Job Category:
Information Technology

Time Type:
Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type:
Regular

Percentage of

Travel Required:

None

Type of Travel:
None

• Lead end-to-end implementation of complex Service Now solutions
• Serve as the technical SME, evaluating complexity, and whether "out-of-the-box" (OOTB) functionality meets requirements
• Identify "must-have" vs. "nice-to-have" features across core workflows (e.g., Incident, Change, Asset Management)
• Act as the liaison with government technical leaders, program leadership and other stakeholders to identify, evaluate and integrate with enterprise service offerings
• Deliver products in coordination with the agile project delivery teams and participate in briefings with program and government personnel as required
• Enforce development standards, code reviews, and architectural principles to minimize technical debt and ensure upgrade-readiness
• Focus on long-term scalability and strategic roadmap alignment
• Compare the current state against the desired future state, assessing alternative requirements, determining whether excessive custom coding or third-party plugins align with Service Now platform optimization plans
• Leading in the creation of technical designs that leverage out-of-the-box Service Now capabilities while managing necessary customization

Required:

• Minimum 7 years’ experience and demonstrated knowledge of developing and directing the design, architecture and implementation of data services that include COTS products, security identity and access management services
• Thorough experience with Service Now Configuration Management Database (CMDB)
• Detailed experience with Service Now Common Service Data Model (CSDM)
• Extensive experience designing/implementing Service Now solutions (e.g., ITSM, ITOM, HRSD, CSM)
• Strong understanding of Service Now integrations, APIs, and data modeling
• Experience working within an agile sprint development team environment using Service Now platform
• Experience establishing enterprise service offerings
• Ability to creatively collaborate with other program personnel to ensure a unified and well-executed goal
• Composure and ability to lead with confidence and calmness when faced with competing high-priority projects and difficult decisions and when delivering solutions
• Excellent written and verbal communications skills using MS Word and other tools
• Excellent presentation development and delivery skills using MS Power Point
• TS/SCI CI Poly
• BA/BS Degree

• ITIL 4 Foundation Certification
• Certified System Administrator (CSA)
• Service Now developer certification, preferably Certified System Administrator (CSA)

A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose - to ensure the safety of our nation.

An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work…