Clinic Office Manager

Capitol Vein & Laser Centers (Part of US Foot & Ankle Specialists)

Location: Bethesda, MD | Full-Time
Hybrid Schedule: In-office Mon/Tues/Thurs | Remote Wed/Fri

Capitol Vein and Laser Centers, a partner practice of US Foot & Ankle Specialists, is seeking an Office Manager / Practice Growth & Referral Manager to lead daily operations, ensure compliance with medical office requirements, drive referral development, manage reputation, and deliver exceptional patient experience.

This role is ideal for a healthcare leader who is organized, growth-minded, and passionate about patient experience and team leadership.

Essential Functions/Responsibilities (other duties may be assigned):

• Oversee daily clinic operations and ensure efficient workflows
• Lead and support office staff; foster a positive, high-performing team culture
• Manage staff scheduling, training, onboarding, and performance
• Oversee revenue processes, queue management, and monthly inventory
• Handle patient and employee questions and concerns
• Manage supplies, vendors, and facility maintenance contacts
• Process daily deposits and coordinate banking activities
• Assist with hiring, interviewing, and staffing needs
• Support marketing, referral development, and reputation management
• Participate in special projects and practice growth initiatives

Required Education, Skills and Experience:

• Bachelor's degree (or equivalent experience in healthcare operations)
• Minimum of 4 years as a Medical Office Manager or similar supervisory role
• Proven experience managing a team of 15-20+ staff
• In-depth knowledge of medical billing and insurance workflows
• Experience with EMR/EHR systems
• Strong communication and leadership skills
• Excellent multitasking, organizational, and time management abilities
• Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams
• Commitment to confidentiality and HIPAA compliance

Benefits Offered:

• Health Insurance (Single & Family plans available)
• Life Insurance
• Disability Insurance
• 401(k) plan with Company Match
• Employee Discount Program
• Paid Time Off
• Paid Holidays

Physical Requirements:

The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:

• Sit, talk, hear, and use hands to write, type, or operate office equipment
• Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
• Perform repetitive motions, including reaching overhead and typing
• Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
• Maintain peripheral vision, depth perception, and focus adjustments

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.