Account Manager

The position requires the general supervision of all Admiral Security Personnel assigned to their building(s). The Account Manager/Site Supervisor is responsible for all contractual aspects of security, scheduling, supplies/equipment, administrative functions, training, evaluations, supervision, payroll, and site safety.

• Site Supervisor (with front desk duties)
• Monday – Friday
• Must have security supervisor experience
• Second and third interviews may be required
• Ensure contract deliverables are met
• Responsible for successful client relations
• Act as primary liaison between Admiral and client representatives
• Ensure accounts are managed efficiently and profitably
• Assure site employees are properly trained
• Manage payroll process. Enter payroll in BOETA (if applicable)
• Maintain appropriate account files (personnel, operations, and training)
• Address disciplinary problems and work with HR to investigate issues
• Must have complete knowledge of the property or properties where assigned, facilities, post orders, emergency contact list, emergency procedures, special instructions, and all post duties at the site
• Assure proper use and maintenance of all equipment (keys/key cards, cell phones, radios, wands, etc.)
• Assist with staffing of all posts to ensure complete coverage
• Responsible for scheduling officers and filling vacant posts
• Conduct inspections of officers, appearances, licenses, and uniforms
• Review written reports and sign‑in sheets to ensure clarity, completeness, accuracy, and legibility
• Ensure officers make timely and thorough daily report entries; audit all entries for completeness, accuracy, and legibility
• Review post orders and make recommendations for changes to senior management
• Other duties as assigned

• Must be flexible; position is on call 24 hours a day, seven days a week
• Must have attended and successfully passed Admiral Leadership training
• Must have at least 2 years of security supervisor experience or related field; a college degree may count for ½ of the experience
• Internal candidates must have exemplary performance and attendance record with no disciplines within a year of applying for this position
• Exceptional customer service skills
• Must be able to multitask
• Must be proficient with Microsoft Office products and be able to operate and maintain site-specific security programs

Admiral Security Services is an Equal Opportunity Employer E/O/E/M/F/D/V

VA # 11-1017