Quality Assurance Specialist

Role

ROLE

We are seeking an experienced Quality Assurance Specialist to support the Navy Medical Center Force Protection Command in Bethesda, MD. Your scope of work will include supporting quality assurance program administration, command documentation, compliance‑related reviews, corrective action tracking, and process improvement activities.

This is a full‑time 12‑week assignment with an anticipated start date of July 16, 2026. Apply today!

• I. Administrative Support
  • Assist the Lead QA Specialist with the management and implementation of command quality assurance programs
  • Support maintenance of the command Quality Manual
  • Ensure accuracy and document control for procedures, memoranda, and related quality documents
  • Use Microsoft Office Suite, SharePoint, and other office or collaboration tools to complete assigned work
  • Perform related quality assurance, documentation, audit, and administrative support duties as assigned
• II. Document Support
  • Review, edit, format, and synthesize input into cohesive documents or correspondence
  • Prepare documents using Navy correspondence, message traffic, and applicable format policies
  • Edit internal and external documents, including SOPs, Master Lists, matrices, requirements, policies, and forms
• III. Quality Assurance Support
  • Evaluate and update the comprehensive dosimetry training program as needed
  • Periodically review references required for national accreditation, including NIST Handbook 150, NIST Handbook 150‑4, ISO 17025, and 10 CFR Parts 19 and 20
  • Ensure current regulatory and accreditation references are being used
  • Plan, coordinate, direct, and conduct internal audits, surveillances, and reviews
  • Document three‑month assessments, including procedure reviews, audits, and staff performance surveillances
  • Report quality‑related issues, including problem resolution and prioritization of quality issues
• IV. Corrective Action Support
  • Provide status updates for open corrective action issues
  • Maintain proper documentation for the completion and closure of corrective action items
  • Track corrective actions and update the Corrective Action Tracking Database
  • Conduct causal analysis and assist in developing Corrective Action Plans
  • Conduct effectiveness reviews of corrective actions
  • Provide documentation for incidents, including root‑cause analysis, corrective actions, and effectiveness reviews
• V. Process Improvement
  • Assist with biannual drills as a drill team member
  • Document drill results and identify opportunities to improve dosimetry system processes
  • Provide statistics for annual command surveys, including customer responsiveness metrics and customer feedback
  • Identify process improvements and prepare recommendations for improvement

• Knowledge of quality management standards, accrediting agencies, and laboratory regulatory requirements
• Knowledge of statistical evaluation, analysis, laboratory QA/QC policies, procedures, and principles
• Ability to support internal audits, quality reviews, surveillances, assessments, and documentation checks
• Ability to track corrective actions and update status records, and support completion and closure documentation
• Ability to conduct causal analysis, support corrective action planning, and assist with effectiveness reviews
• Strong Microsoft Office Suite and SharePoint skills for document preparation, tracking, and collaboration
• Ability to edit, format, proofread, and maintain SOPs, policies, forms, matrices, reports, and records
• Ability to synthesize verbal notes, emails, drafts, and technical input into cohesive written documents
• Strong attention to detail, organization, analytical thinking, communication, and follow‑through
• Ability to follow command procedures, documentation control requirements, and applicable quality standards

• Knowledge or experience in quality assurance, quality management, laboratory quality control, or related programs required
• Experience supporting audits, record maintenance, corrective action tracking, trend analysis, SOPs, reports, or QA documentation required
• Experience using desktop publishing software and design/layout elements for documents, posters, or presentations required
• Experience with Microsoft Office…