Sales Associate - Ladies; Part Time

Why the Navy Exchange Service Command?

While some serve overseas for our country, we hold down the fort — we serve the men and women who wear the flag — America’s strength, America’s heart. We are here to guide them and deliver our service members and their families the tools they need to do what they love to do.

You can expect an unforgettable, dynamic, and competitive work environment.

• Competitive Salary:
  Federal pay beginning at the Non-Appropriated Fund NF-01 level + depending on experience.
• Immediate Coverage:
  Benefits begin on DAY ONE.
• Comprehensive Healthcare:
  Federal Healthcare benefits, Dental, and Vision coverage.
• Retirement Plans: 401(k) & Pension Plan options.
• Paid Time Off:
  Accrual of PTO starts on DAY ONE.
• Education & Growth:
  Tuition reimbursement program.
• Military Family Support:
  Continuity Programs for Military Spouses.
• Loan Forgiveness:
  Public Service Loan Forgiveness (PSLF) eligible
  * after qualifying years of service.
• Exclusive Perks:
  Tax-free shopping, worldwide, at any Navy Exchange location.

Mission: YOU.

– Heroes Welcome

As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful and professional.

Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer needs.
• Directing customers to merchandise by informing them about upcoming events promotions mobile offers STAR card.
• Provide premier customer service.
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

• Maintaining store appearance.

• Cross-selling products and knowing layout of the store.
• Make suggestions to customers on latest trends and current promotions based on customer individual needs.
• Upselling products.
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation.

• Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.

• Adherence to assigned work schedule. Accurate and complete follow through on work assignments.
• Other Duties as assigned.

• Basic knowledge of products merchandise.

• Retail experience preferred but not required.

• Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers, peers and management. Ability to communicate on the telephone with proper etiquette.

• Basic math functions such as addition subtraction multiplication and division.

• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to…