Cable Systems Support Technician

• Base Pay $22.00 - $25.00 / Hour
• Employee Type Full-Time Exempt

Contact information

Description

Our culture, our leaders, our people…. which helped us rank in the top 10 Best Companies to work for in Maryland for the past 3 years. This achievement is a testament to the dedication and passion of our smart, vibrant, and dynamic team members.

At Digital Compass, you won’t just find a job, you’ll discover a career with purpose, impact, and the opportunity to grow.

We provide an exciting and profitable career with opportunities for professional and personal growth, competitive benefits, and work/life balance.

Digital Compass is anend-to-end IT technology solutions provider for Federal, State & Local and Commercial Enterprises.

We enable mission success for our clients with innovative, secure technology solutions and services that drive modernization, elevate cyber security excellence, and unlock operational efficiency.

Our work spans technology resale as a value-added reseller, system integrations, cloud and infrastructure services, endpoint and workplace solutions, cybersecurity, professional services, and managed services designed to support all environments.

We are continuing to evolve as ascalable, services-driven technology partner focused on delivering practical outcomes, strong execution, and long-term customer value. At Digital Compass, our team operates at the intersection of technology, collaboration and innovation, helping customers solve complex challenges while building trusted partnerships that supports growth for both our employees and our customers.

We are seeking a hands‑on Cable Systems Support Technician to support telecommunications operations and low‑voltage infrastructure within a federal healthcare environment. The technician will be responsible for installing, repairing, testing, troubleshooting, and maintaining copper and fiber cabling systems and associated telecommunications spaces.

This position will also support day‑to‑day service requests, Moves/Adds/Changes (MAC), infrastructure projects, equipment moves, and facility modernization activities. The ideal candidate is comfortable working independently in an occupied facility and has a strong understanding of structured cabling and telecommunications infrastructure.

• This position is onsite in Hampton, VA 5 days per week.
• 8-hour shift
• Weekend overtime availability

Opportunities for national travel are available.

• Public Trust Clearance Required**
• Two or more years of hands‑on structured cabling, telecommunications, or low‑voltage field experience; candidates with one year of experience plus relevant BICSI training/certification may also be considered.
• Working knowledge of copper termination, testing, labeling, patching, cable pathways, racks/cabinets, and telecommunications‑room practices.
• Familiarity with ANSI/TIA-568 and related telecommunications infrastructure standards; ability to follow drawings, floor plans, cable schedules, and work orders.
• Ability to use common field tools and test equipment and to troubleshoot Layer 1 connectivity problems methodically.
• Ability to work independently in an occupied healthcare environment while coordinating professionally with customers, project managers, technicians, vendors, and facility staff.
• High school diploma or equivalent. A college degree is not required for candidates with sufficient relevant field experience.
• Ability to satisfy customer onboarding, background suitability, badging, safety, and site‑access requirements.

• BICSI Installer 1, Installer 2 Copper, Installer 2 Optical Fiber, BICSI Technician, or equivalent industry training.
• Manufacturer training in…