Apartment Maintenance Technician - Elm

Apartment Maintenance Technician - The Elm

AIR Communities is hiring an Apartment Maintenance Technician for The Elm in Bethesda, Maryland.

Explore the community:
The Elm

In this role, you'll help deliver an exceptional resident experience by maintaining apartment homes, completing service requests, and preparing apartments for new residents. You'll use industry-leading maintenance technology, work alongside a supportive team, and apply your technical skills across multiple trades to solve problems that directly impact residents every day.

This is an opportunity for a maintenance professional who enjoys hands-on work, takes pride in quality repairs, and wants to grow with an organization that invests in training, development, and internal career advancement.

What We Offer

• Expected hourly rate of $25-$27 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Monthly Customer Satisfaction Bonus of up to $250 per month
• 50% Rent Discount at any AIR Community, including the option to live onsite or at a nearby AIR community
• Career Growth Opportunities, including training, development programs, and a commitment to promoting from within whenever possible
• Comprehensive benefits package available to eligible team members

How We Support You

• Industry-leading maintenance technology that helps prioritize work and improve efficiency
• Fully stocked and organized maintenance shops designed to help you resolve issues quickly (availability varies by community)
• Supportive leaders and teammates who value collaboration and professional development
• Ascend, AIR's maintenance development program, which provides customized learning opportunities aligned with your career goals

What You Will Do

• Deliver exceptional service to residents and support fellow team members
• Complete apartment turns using AIR's established processes to create move-in-ready homes for new residents
• Diagnose, troubleshoot, repair, and maintain building systems and apartment components, including plumbing, basic electrical systems, HVAC equipment, appliances, and related maintenance items
• Complete resident service requests accurately, efficiently, and professionally
• Provide functional or technical guidance to other Maintenance Technicians when needed and help support their skill development
• Assist with vendor quality management and move-in/move-out inspections as assigned
• Adapt to changing community needs, seasonal priorities, and varying maintenance requirements

Who You Are

• A detail-oriented problem solver who takes pride in completing repairs correctly the first time
• Committed to delivering excellent customer service during every resident interaction
• Comfortable using technology to improve efficiency and serve residents effectively
• Able to perform successfully in a fast-paced environment while maintaining high standards of workmanship
• A dependable team player who contributes to the success of the maintenance team

What You Have

• Minimum 2 years of maintenance experience, preferably within apartment, facilities, building maintenance, or related environments
• Demonstrated proficiency in at least two technical trades, such as plumbing, electrical, appliance repair, HVAC, carpentry, or related disciplines
• Ability to work a flexible schedule, including evenings, weekends, seasonal workload fluctuations, and on-call rotations of at least one week per month
• Reliable transportation for responding to emergency service requests while on call
• Ability and willingness to perform physically demanding work, including moving equipment and machinery as required
• Ability to read, write, and speak English

Benefits

• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• 50% rent discount available at any AIR Community (a rental application is required, and certain exclusions apply).
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

What You Need to Know

Final date to receive applications:
The initial Final date to receive applications is…