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Highway Operations Technician

Job in Bethesda, Montgomery County, Maryland, 20811, USA
Listing for: Maryland Department of Transportation
Full Time position
Listed on 2026-02-28
Job specializations:
  • Transportation
    Transportation Logistics, Dispatcher
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Highway Operations Technician I

Interview and Hire State Highway Administration Highway Operations Technician I Grade 10 (1427) SP# 26-41-02 YOU MUST APPLY ONLINE TO BE CONSIDERED FOR THIS POSITION

The State Highway Administration's (SHA) Office of Transportation and Mobility Operations (Anne Arundel County) is currently recruiting for a Highway Operations Technician I position. This is an Interview and Hire position that is open to anyone who meets the minimum qualifications listed below.

This announcement may also be used for future vacancies throughout the state of Maryland for SHA.

If you indicated veteran status on your application, you must submit your DD-214 along with the completed DTS-1 (application).

Nature of Work

This is the entry level of traffic management center operations work involving traffic systems control, incident/congestion management, and communications. Employees undergo training to learn to operate state of the art, computerized traffic management workstations designed to facilitate traffic flow and minimize congestion. This work requires the operation of electronic traffic detection and communications systems. Employees must be able to communicate, comprehend, and process audio and visual information via various forms of hardware & software.

Employees receive close supervision from a Highway Operations Technician IV or another designated official. All duties associated with this position are carried out within the Traffic Management Center, duties will be performed inside the Traffic Management Center building. Employees may be assigned to report to a location in Anne Arundel County, Baltimore County, Prince George's County, or Frederick County based on operational necessity.

MDOT offers a generous and competitive benefits package. You can learn about our amazing benefits here: MDOT Benefits Guide

"The State Highway Administration (SHA) has been named a Training magazine Training Awards winner for the seventh consecutive year."

Minimum Qualifications
  • Education:

    Graduation from a standard high school or possession of a high school equivalency certificate.
  • Experience:

    None.
Preferred Qualifications
  • Employees should have good map reading skills and computer software skills.
  • Ability to establish and maintain effective working relationships with other employees and the general public.
  • Ability to understand and carry out instructions.
  • Ability to communicate effectively.
  • Ability to work under pressure and stress.
  • Working knowledge and/or experience with transmitting radio communications is highly preferred.
  • Knowledge of Maryland geography.

Employees shall be required by the appointing authority to undergo training and successfully complete CHART (Coordinated Highways Action Response Team) Operator I Certification to be eligible for permanent status.

Special Requirements
  • Must be available on-call 24 hours a day (responses to various emergencies) and will be required to provide the employing agency with 24‑hour contact telephone number.
  • This position is a safety sensitive. Employees in this classification are subject to substance abuse testing in accordance with Transportation Code of Maryland Regulations 11.02.11, Testing for Illegal Use of Drugs, therefore, is subject to drug testing.
  • Employees are required to work rotating shifts, to include evenings, weekends and holidays at any of the operations center located in any MDOT Traffic Management Center in the state.
  • May be required by the appointing authority to successfully complete CHART training and certification programs to maintain employment.
To Apply

All applicants must submit an application online at  (use of this option allows the application to be saved). Resumes will not be accepted in lieu of a completed application. To receive credit for your work history and credentials you must list the information in the online DTS-1 application form. You may refer to a resume only to expand on information offered in the body of the online DTS-1 application.

Consideration for employment may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. Please include all relevant experience in your application.…

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