Parts Return Specialist

Contractor Opportunity:
Parts Return Specialist

Location:

Onsite – New Holland, PA

Engagement Type:
Contractor via Third‑Party Supplier

Contracting Entity:
Accenture

Supplier of Record: ETeams

Start Date:

6/1/2026

Duration: 12 months with potential for extension

We are seeking a qualified contractor to support the role of Parts Return Specialist
, responsible for coordinating, processing, and tracking returned agriculture and construction parts from dealerships, service centers, and customers.

This role supports warranty operations, inventory accuracy, and quality control by ensuring accurate documentation and compliance with company policies and regulatory requirements.

The ideal candidate demonstrates strong attention to detail, effective communication skills, and the ability to work across warehouse, office, and shipping/receiving environments to support operational efficiency and minimize losses.

This opportunity is open to individuals located in the New Holland, PA and surrounding areas.

Contractors will be engaged and paid by a third‑party payroll supplier,
ETeams
, which will serve as the employer of record for tax and compliance purposes.

• Receive, inspect, and process returned parts in accordance with company guidelines and warranty policies
• Verify part numbers, quantities, and conditions against return authorizations and shipping documentation
• Accurately log returned items into inventory management and ERP systems
• Tag, label, and route returned parts to the appropriate department for inspection, testing, refurbishment, or disposal

• Complete and accurate return documentation, including return authorizations, credit memos, and warranty claim forms
• Organized and audit‑ready warranty and return records maintained in compliance with internal standards
• Routine reporting on return volumes, processing timelines, and claim status for operational review
• Proper documentation and handling of defective, hazardous, or restricted components in accordance with safety and environmental regulations

• Enterprise Resource Planning (ERP) systems (e.g., SAP, Oracle, or equivalent inventory platforms)
• Microsoft Office Suite (Excel, Word, Outlook)
• Collaboration with Warranty, Quality, Engineering, Logistics, and Operations teams
• Ongoing communication with dealerships, service centers, suppliers, and internal stakeholders

• High School Diploma or GED equivalent required
• Minimum of 1 year experience in parts returns, warranty processing, logistics, or inventory control
• Proficiency with ERP systems and Microsoft Office applications
• Strong organizational, time‑management, and attention‑to‑detail skills

• Associate degree or technical certification
• Experience supporting agriculture or construction equipment parts operations
• Familiarity with warranty policies and inventory control processes

• Ability to lift up to 75 lbs. and stand or walk for extended periods
• Work environment may include warehouse, office, and shipping/receiving areas
• Must adhere to all company safety protocols and personal protective equipment (PPE) requirements

• California: $23.50 – $29.00 per hour
• Colorado: $22.00 – $26.50 per hour
• Cleveland, OH: $21.00 – $25.00 per hour
• District of Columbia: $25.50 – $31.50 per hour
• Illinois: $22.50 – $27.00 per hour
• Maryland: $24.00 – $29.50 per hour
• Massachusetts: $24.50 – $30.00 per hour
• Minnesota: $23.00 – $27.50 per hour
• New York: $24.50 – $31.00 per hour
• New Jersey: $23.50 – $29.00 per hour
• Washington: $25.00 – $31.50 per hour

Accenture believes that no one should be discriminated against because of their differences. All decisions regarding contractor engagement shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis protected by applicable law.

Accenture’s commitment to diversity and inclusion extends to all individuals performing services on its behalf, including those engaged through third-party suppliers. For details, view a copy of Accenture Equal Opportunity Statement.

Accenture is an EEO and affirmative action supporter of veterans and individuals with disabilities and is committed to providing veteran engagement opportunities.

Accenture is committed to fostering an inclusive environment and ensuring equal opportunity for individuals with disabilities or religious observances.

If you are hired to perform services as a contractor for Accenture, you may request reasonable accommodation through the supplier, which will coordinate with Accenture as needed to support your ability to perform essential job functions.