Clerical Assistant - SCI Phoenix

As a Clerical Assistant 2 with the Department of Corrections, State Correctional Institution (SCI) at Phoenix, you will play an important part in helping the office function smoothly. This role is ideal for someone who enjoys structure, steady work, and supporting others. You will join a team that values accuracy, communication, and teamwork. This is a great opportunity to grow your clerical skills while making a difference each day.

This position provides clerical and office support that helps the department operate efficiently and stay organized. As a Clerical Assistant 2, you will perform the following duties:

• Phone and Mail Support: Answer calls, route messages, operate the switchboard, and handle incoming and outgoing mail
• Document Preparation: Type and review documents, make corrections, and complete timely distribution
• Scheduling and Meetings: Coordinate appointments, meetings, video conferences, and prepare meeting minutes when needed
• Records Management: Maintain filing systems, update databases, and archive materials based on retention rules
• Office Coordination: Compile activity records, manage workflow, enter data, and maintain office supplies
• General Office Tasks: Perform photocopying, scanning, faxing, email organization, and maintain a tidy workspace

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00 am to 4:00 pm, Monday‑Friday, with a 30‑minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);
• Graduation from high school; or an equivalent combination of experience and training.

• Possess keyboarding skills to meet standards for speed and accuracy.

• Successful completion of basic training in Elizabethtown, PA is required.
• Must be able to efficiently use and navigate a personal computer.
• Must have two (2) years or more of experience with the Microsoft systems (Word/Excel/Outlook, etc.) and other software packages to create and maintain spreadsheets/calendars/documents/rosters, etc.
• Must have the ability to work with various office equipment such as: scanner, printer, fax machine, computer, tablet, telephone, personal communication devices, etc.
• Must have previous experience working in an office setting as a clerk and or personal assistant.
• Must have experience with electronic communication tools/skills, such as video conferencing, and creating meetings in Microsoft Teams or Zoom.
• Must have experience combining and manipulating documents in Adobe Pro.
• You must be able to perform essential job functions.

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.