Clerical Assistant – Mercer County Assistance Office

THE POSITION

The Clerical Assistant 2 supports general office functions and ensures a courteous, professional environment for the public. The role is performed in an office setting and may require occasional travel or overtime as needed.

The position includes data entry, customer service, scanning, imaging, filing, answering phones, processing mail and voicemail, and other general office duties. All responsibilities are conducted under the general supervision of a Clerical Supervisor.

• Full‑time employment, 37.5 hours per week.
• Work hours:
  
  8:30 AM to 5:00 PM, Monday thru Friday with a 1‑hour lunch.
• Travel and overtime as needed.
• Free parking at the facility.
• DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, and opportunities for advancement.
• Telework:
  This position may be eligible for part‑time telework provided a securely configured high‑speed internet connection is available and the employee works from an approved location in Pennsylvania.
• Work conditions:
  Assigned duties are performed in a controlled office environment; reassignment to other sites may occur in compliance with contract language.

Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at an annual salary of $36,108 (before taxes).

• Six months as a Clerical Assistant 1 (or equivalent federal rank).
• High‑school graduation.
• An equivalent combination of experience and training.

• You must meet the Pennsylvania residency requirements for employment.
• You must be able to perform essential job functions.

• Pass a background investigation.
• A conditional offer of employment will require submission of criminal history reports.

• Resumes and cover letters are not reviewed; all eligibility must be demonstrated in the application.
• If you claim education in supplemental answer(s), attach a copy of your college transcripts; unofficial transcripts are acceptable.
• Submit your application before the posting closing date; late or incomplete applications will not be accepted.
• Failure to comply with the application requirements may eliminate you from consideration.
• All application materials and interview responses must reflect the applicants own experience and qualifications; generative AI tools may be used only for preparation, not for misrepresentation.

Veterans:
Pennsylvania law provides employment preference for qualified veterans. Veterans may view eligibility requirements online.

Telecommunications Relay Service (TRS): 711 is available for individuals with hearing or speech disabilities.

If you are contacted for an interview and need accommodations due to a disability, please discuss your request with the interviewer in advance.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

• Completing the application and supplemental questions is the examination for this position; no additional test is required.
• Your score is based on the detailed information you provide and is valid only for this posting.
• Incomplete or inaccurate information may lower your score or result in disqualification.
• Results will be provided via email.

Commonwealth of Pennsylvania