Operations Admin I-4

Fed Ex -  - Responsibilities:
Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering telephone);
Review, research, and/or enter data in various systems to support respective functional area;
Compile data and provide regular and adhoc reports to management for review;
Serve as frontline customer service to receive, solve and/or escalate inquiries and issues;
Assist management with audit activity by retrieving data and/or files for review;
Maintain records management tasks including maintenance, destruction and inventory;
Support quality assurance/loss prevention functions and mitigate loss by addressing address searches and ensuring packages are in good condition;
Track metrics and prepare weekly reports for management review;
Enter IC settlement information and compile required documentation for DOT files;
Provide initial IC inquiries handling and route to management for resolution