Senior Client Growth Manager

SUMMARY:

At Barnes & Thornburg, change is relentless and so are we. In an evolving business landscape, we stand ready at a moment’s notice, adapting with agility and precision to achieve the highest goals for our clients. Similarly, our Client Growth and Marketing team serves its clients — 850+ legal professionals across 50 practices in 26 markets — with the same energy and commitment.

Our Client Growth team focuses on establishing, enhancing and enabling meaningful client relationships, significant sector visibility, and optimal market share for the firm and its attorneys. The team contributes to client retention and expansion by proactively initiating, supporting and driving business development activities. In collaboration with Client Growth and Marketing Department leadership, this role will be responsible for identifying key practice priorities, crafting and aligning client development strategies, and executing those plans.

Primary duties and responsibilities necessary for successful job performance include:

• Lead and supervise a high-performing client growth team, fostering collaboration across assigned practice areas and with other Senior Client Growth Managers to develop, implement, and share business development and marketing best practices.
• Serve as the primary business development and client growth resource for the Litigation Department Chair, practice group leaders, and other department leadership. Partner closely with the Department Operating Officer and other firm stakeholders to identify, prioritize, and execute strategic initiatives requiring department and firmwide support.
• Develop and execute business development strategies that strengthen existing client relationships, generate new business opportunities, expand client engagements, and drive cross‑selling initiatives across assigned practices and industry sectors.
• Participate in the development of department and practice‑specific business development plans and lead the execution of identified goals, objectives, and key results.
• Maintain a deep understanding of the firm’s practices, services, industries, geographic markets, and business operations to effectively position the firm’s capabilities, identify growth opportunities, facilitate cross‑practice collaboration, and connect clients and prospects with the appropriate legal resources.
• Provide strategic business development counsel, coaching, and guidance to attorneys and practice leaders, including support for individual opportunities, client relationship expansion, and broader market positioning efforts.
• Guide attorneys in developing and executing visibility strategies that enhance market presence and support business development objectives, including conference participation, speaking engagements, thought leadership programs, client events, and other profile‑raising opportunities.
• Support lateral integration and growth initiatives by assisting with the recruitment, interviewing, onboarding, and business development planning of lateral attorneys to accelerate successful integration and revenue generation.
• Lead the collection, maintenance, organization, and dissemination of practice experience and credential information, ensuring data is current, accessible, and effectively leveraged in business development, marketing, and proposal efforts.
• Oversee the development of pitches, proposals, RFP responses, presentations, and related business development materials in collaboration with Proposal, Legal Operations, Communications, and Client Growth colleagues, ensuring deliverables effectively communicate the firm’s experience, differentiators, pricing strategies, and value proposition.
• Collaborate with cross‑functional teams, including communications, media relations, events, business intelligence, proposals, and creative services, to develop compelling market‑facing content and campaigns that elevate practice visibility and support client growth objectives.
• Manage and advise on marketing and business development investments, sponsor ships, and related expenditures, evaluating return on investment and recommending strategies to maximize impact and…