First Impressions and Office Coordinator

Reports to:

Ministry Leadership Team Assistant

Hours Commitment: 40 hours per week in office (Monday–Friday)

Objective:
To serve as the operational heartbeat of LCBC’s Central Office, creating a warm, well‑run environment for staff, guests, and visiting teams while providing broad administrative and hospitality support across the organization.

• Have a personal relationship with Jesus and demonstrate ongoing spiritual growth through everyday habits and practices.
• Support LCBC’s mission to introduce people to Jesus and together fully follow him, along with our ministry philosophy, priorities, and beliefs.
• Be a leader who is:
  • Focused
    :
    Work hard with urgency and intensity.
  • Collaborative
    :
    Bring others into your work, give and ask for feedback.
  • Growth‑minded
    :
    Plan for growth and be ready when God wants to move by pursuing personal, spiritual, and professional development.
• Lead the way in LCBC’s values:
  We run after the one, we pursue excellence, we prioritize relationships, we deploy people for impact, and we are real and relatable.
• Be an LCBC Partner, or willing to become one within 60 days of employment. Regularly attend and participate at LCBC prior to and/or upon employment.

• Warm, hospitable demeanor with a genuine love for people; skilled at making others feel welcomed and valued.
• High school diploma or equivalent;
  Associate’s degree or higher preferred.
• Proficiency with standard office equipment and computers, including Microsoft Outlook, Word, Excel, and willingness to learn church management software.
• Strong organizational and time‑management skills with the ability to manage multiple priorities simultaneously.
• Excellent verbal and written communication skills.
• Ability to handle sensitive matters with discretion and maintain absolute confidentiality.
• Self‑starter who can work independently, take initiative, and follow through on tasks without close supervision.
• Experience with inventory management, supply ordering, or facilities coordination is a plus.
• Experience leading or developing volunteers or building teams is a plus.

• Develop and lead volunteer teams that support Central Office functions.
• Invest in volunteer growth through book studies, spiritual development opportunities, and leadership development experiences.

• Ensure that all incoming phone calls and gathered information get directed to the appropriate person.
• Champion and help create a warm, welcoming environment for guests, vendors, volunteers, and staff—offering drinks, opening doors, and making every guest feel genuinely cared for.
• Oversee incoming/outgoing mail sorting and distribution.
• Own the daily Prayer Update All Staff email process, gathering campus information and ensuring timely distribution Monday–Friday.
• Oversee the info account email inbox, ensuring all inquiries are routed or addressed in a timely and professional manner.
• Coordinate campus materials pick‑up reminders to campus teams.
• Lead the planning and execution of holiday door and delivery room signage.
• Lead the way with a welcoming experience for new staff on their first day; partner with the Team Development & Resourcing team to serve as a frontline presence in welcoming new team members and ensuring a welcome flag is set up.
• Oversee hospitality for visiting church teams, coordinating logistics and ensuring an excellent on‑campus experience.

• Ensure the workroom is consistently stocked and well‑maintained, proactively managing reorder needs.
• Own conference room readiness: ensure markers, tissues, and supplies are stocked, rooms are tidy and presentation ready.
• Serve as the centralized point of contact for office supply ordering; connect with ministry departments regularly to anticipate and fulfill basic supply needs across the organization.
• Oversee ordering and inventory management of letterhead, branded cards, and envelopes.
• Manage mailboxes, including label materials and distribution processes.
• Ensure postage needs are met for staff and coordinate ongoing postage machine upkeep.
• Own monthly mail machine and copy machine logs.
• Support the…