Project Manager, Project & Program Management, Client Relationship Manager

Project Manager

Department: Client Experience

Employment Type: Permanent
- Full Time

Location: Pittsburgh, PA

Reporting To: Shanelle Dawkins

Location
- Pittsburgh preferred. Candidates across the US Northeast and East Coast will also be considered.

Why Confluence?

At Confluence, we’ve always been driven by a commitment to innovation, precision, and partnership in the investment data space. Our global footprint now spans multiple countries, giving our employees the opportunity to get exposure to other countries and cultures. And it stands to reason that none of this would have been possible without the hundreds of hard-working employees who work at Confluence.

Join Confluence's Project Management Office and play a key role delivering strategic projects for some of the world's largest financial institutions.

Working closely with clients, senior stakeholders and cross functional teams, you'll lead multiple concurrent projects from initiation through delivery, helping clients maximise the value of Confluence's solutions while ensuring projects remain on track commercially and operationally.

• Manage multiple client projects simultaneously
• Own project planning, delivery and reporting
• Drive stakeholder alignment across internal and external teams
• Track project budgets and commercial performance
• Identify and manage risks, issues and escalations
• Support successful client implementations and change initiatives
• Build trusted client relationships and ensure successful outcomes

This role offers a unique opportunity to gain exposure to large global financial services clients, strategic programmes and senior leadership stakeholders.

No two days are the same. You'll work across a wide range of projects, build deep client relationships and develop expertise across multiple Confluence products and business areas.

The PMO provides an environment which offers exceptional visibility, ownership and opportunities for growth.

Essential Requirements

• Experience delivering projects in a client-facing environment
• Strong stakeholder management skills
• Budget management experience
• Knowledge of waterfall project delivery methodologies
• Understanding of agile delivery principles
• Ability to work effectively in a dynamic, fast-changing environment
• Strong communication, organisation and problem-solving skills

• Consulting or professional services experience
• Contract management experience
• Resource planning and allocation experience
• Experience with Jira,  or Microsoft Project
• PMP or similar qualification
• Financial services or technology sector experience

Confluence offers generous benefit packages for team members. As a growing, global organization, we are always looking for ways to ensure that our employees can access benefits that matter to them and their families. This includes:

• Generous Time Off packages including additional half days with each public holiday in your location.
• Global Career Development opportunities
• Social Events
• Referral Bonus scheme
  - Upto $3,000 per successful referral
• Plus many more!

More about the Location

We offer flexible working options for all employees. Pittsburgh preferred with availability to work in the office. Candidates across the US Northeast and East Coast will also be considered.

#LI-Remote

We look for people who align with our 4 values.

• Integrity - Face reality with honesty, courage and accountability
• Imagination - Deal creatively with challenges and envision what the world could be
• Discipline - Build good habits into reflexes which become a part of our life
• Service - Committed to the success of others

Please note that we are only able consider those with permanent US citizenship or Green Cards.

As part of our recruitment process, we carry out identity checks on all candidates. Offers of employment are conditional upon the completion of satisfactory background checks prior to the commencement of work. These checks may include verification of identity, right to work in the UK, employment history, and other relevant pre-employment screening.

Please note that additional checks may be required depending on the nature of the role and the jurisdiction in which the role is based or operates. These may include, but are not limited to, criminal record checks or financial background checks where applicable.