Transformation Strategy Lead

Doyouthriveinenvironmentswhereyoucanidentifycomplexbusinesschallengesanddriveenterprisetransformation?

Guardianisseekinga Transformation Strategy Lead  to lead operational modernization initiatives across the Group Benefits organization. In this role, you will evaluate end-to-end customer journeys and business processes, identify opportunities to improve operational effectiveness,andleadthedesignandimplementationoffuture-stateoperatingmodels.

Youwillplayacriticalroleinadvancingprocessoptimization,automation,andAI-enabledtransformationinitiativesthatimprovecustomerexperiencesandbusinessoutcomes.

You Are Astrategictransformationprofessionalwithdeepexpertiseinoperationalexcellenceandbusinessprocessredesign .Highlyanalyticalandabletoassesscomplexworkflowstouncoverinefficienciesandimprovementopportunities.

Experiencedleadinglarge-scaletransformationinitiativesacrosscross-functionalandmatrixedorganizations.

Acollaborativeleaderwhocanbuildalignmentacrossbusiness,operations,technology,andexecutivestakeholders.

Aninfluentialcommunicatorcapableofpresentingrecommendationsandbusinesscasestoseniorleadership.

Passionateaboutmodernization,automation,digitalenablement,andcontinuousimprovement.

Comfortablebalancingstrategicplanningwithhands-onexecutionanddelivery.

You Have

Required Qualifications 7 +yearsofexperienceinmanagementconsulting,transformation,business strategy,operational excellence,orarelateddiscipline.

Insuranceindustryexperience,preferably within

Group

Benefits.

Provenexperienceleadingend-to-endoperationaltransformationinitiatives.

Strongbackgroundinprocessredesign,workflow optimization,andoperatingmodeldevelopment.

Experiencedevelopingbusinesscases,transformationroadmaps,andimplementationstrategies.

Strong analytical,problem-solving,communication,andstakeholdermanagementskills.

Demonstratedabilitytoinfluenceleadersanddriveadoptionoforganizationalchange.

Preferred Qualifications Group Benefitsoperationalexperience .Experiencesupportingautomation,AI,ordigitaltransformationinitiatives.

Consultingexperiencewithinatop-tierconsultingortransformationpractice.

Strongchangemanagementandgovernanceframeworkexperience.

Experiencedeliveringexecutive-levelpresentationsandstrategicrecommendations.

You Will Leadenterprisetransformationinitiativesacrossthe Group Benefits organization .Assessend-to-endcustomerjourneys,business processes,andoperatingmodelstoidentifyopportunitiesforimprovement.

Designandimplementfuture-stateprocessesthatimproveoperationalefficiencyandcustomerexperience.

Identifyandexecuteopportunitiestoleverageautomation,workflow orchestration,andAI-enabled solutions.

Developtransformationroadmaps,implementation plans,business cases,andsuccessmetrics.

Partnerwithbusinessleaders,operation steams,andtechnologyorganizationstoexecutestrategicinitiatives.

Establishgovernancestructuresandoperationalplaybookstosupportsustainabletransformation.

Supportorganizationalchangemanagementeffortstodriveadoptionandsuccessfulimplementation.

Deliver executive-levelupdatesontransformationprogress,outcomes,andbusinessimpact.

Reporting Relationships Asour Transformation Strategy Lead ,youwillpartnerwithleadersacrossthe

Group

Benefitsorganizationandcollaboratecloselywithoperations,strategy,technology,andbusinessstakeholderstoenableenterprisetransformationandmodernizationefforts.

Location Thisisahybridroleandmustbewithincommutingdistanceofa Guardianhublocation .Preferredlocationsinclude:

New York,NY Bethlehem,PABoston,MATravel

Minimaltravelmayberequiredtosupportbusinesspriorities,stakeholder meetings,andtransformationinitiatives.

Salary Range:$ - $The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience,…