Tier 1 Customer Support Specialist - Onboarding & Helpdesk
Job in
Bethlehem, Northampton County, Pennsylvania, 18020, USA
Listed on 2026-07-21
Listing for:
VantageSportz LLC
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Technical Support
Job Description & How to Apply Below
Vantage Unified Communications in Pennsylvania is seeking a Customer Service Representative – Tier 1 to be the first point of contact, delivering professional, solutions‑oriented support to customers. You’ll handle inquiries, create and track tickets, and coordinate with internal teams to resolve issues efficiently.
You will provide multichannel support via phone and email, assist with onboarding, and work with field partners to ensure timely resolutions while maintaining high customer
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