Collision Center Billing Administrator

Overview

Collision Center Billing Administrator
Thornton Automotive Dover - Collision Center
3885 Carlisle Road, Dover, PA 17315
Full-Time | Monday-Friday

• Answer incoming Collision Center calls professionally, assist customers, and schedule and confirm estimate appointments for our estimator.
• Gather and enter customer, vehicle, insurance, and claim information while maintaining an organized appointment calendar and repair files.
• Audit completed repair orders against estimates, approved supplements, labor, parts, paint materials, sublet work, scans, calibrations, and other charges.
• Match vendor invoices and credits, prepare customer and insurance billing, and post insurance payments, customer payments, and deductibles.
• Track supplements, short-pays, and outstanding balances, and work with the estimator, technicians, parts department, vendors, insurance companies, and accounting team to resolve discrepancies and close repair orders accurately and on time.

• Organized, dependable, detail-oriented, and strong at follow-through.
• Professional phone skills and a helpful customer-service approach.
• Comfort with invoicing, payments, data entry, and managing multiple priorities.
• Collision center, dealership, billing, accounts receivable, or insurance claims experience is preferred.
• CCC ONE, Dealership DMS (ours is Auto/Mate), or insurance-portal experience is a major plus.

If you are ready for a workplace where your effort is noticed and your role matters, this may be the right next step. Join an established family business built on honesty, teamwork, quality service, and long-term relationships.

• Competitive hourly pay based on experience and qualifications
• Very affordable Health, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with company match
• Paid training and long-term career opportunity

Apply Today and join the Thornton family!

Thornton Automotive is an Equal Opportunity Employer.