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Weekend Customer Success Associate - Chat & Email Support
Job in
Bethlehem, Northampton County, Pennsylvania, 18020, USA
Listed on 2026-08-04
Listing for:
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Retail Associate/ Customer Service
Job Description & How to Apply Below
URBN is seeking a Customer Success Associate, Tier 1 to deliver frontline support by addressing straightforward inquiries and resolving common issues efficiently. This role requires clear communication, attention to detail and a strong customer-first mindset.
Reporting to the Customer Success Supervisor, you will communicate with new and potential customers, help guide customers through the shopping experience, answer order questions and support the team to build a successful brand.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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