Student Account Representative
Listed on 2026-10-01
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Office Administrator/ Coordinator -
Administrative/Clerical
Office Administrator/ Coordinator
Student Account Representative
Northampton Community College is seeking a part-time Student Account Representative to work in the Bursar Office. This is a customer service position that will deal primarily with handling student accounts which includes: reviewing account balances to answer student questions, answering questions related to payment plans and refunds, applying payments to tuition charges, and balancing the cash drawer at the end of the day.
In addition to processing student payments, this position will post other types of payments such as parking tickets, club deposits, and other miscellaneous deposits. Other duties include processing mail, answering phones, filing, and replying to emails with student, staff, faculty, and outside organizations.
Requirements:
This is a customer-facing position, requiring experience in customer service, and the following skills: computer proficiency, being detail-oriented, and having the ability to multitask.
Schedule:
Approximately 25 hours per week/4 days per week
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