Facilitator

Job Description

Salary: $46,/year

We are seeking a dynamic and team-oriented individual to join our spirited team. As the Facilitator, you will provide guidance and coaching to jobseekers and engage participants in online and technology-based learning.

• Facilitate orientation sessions, workshops, and group learning activities to support participant engagement, skill development, and program success.
• Create and maintain an engaging workshop environment by establishing clear expectations, promoting client accountability, implementing curriculum-based instruction, and adapting to diverse learning styles and strengths.
• Model positive, professional, and culturally competent behavior through effective communication, respectful interactions, and pro-social engagement with clients, staff, and community partners.
• Document customer services and track participation, online program usage, and in‑person attendance.
• Update and maintain online training guides, website content, and digital learning resources to ensure information remains accurate, accessible, and aligned with program objectives.
• Develop and enhance training materials, manuals, assessments, training matrices, and other instructional aids to support effective learning and participant engagement.

• High school diploma required; associate degree or some college preferred.
• Experience developing and formatting resumes;
  Certified Professional Resume Writer credential is a plus.
• Experience in e‑learning design and utilizing technology‑related resources to foster learning.
• Experience in training, education, or career development.
• Ability to interact with a wide variety of individuals and demonstrate a positive professional attitude.
• Ability to work effectively in a team environment while maintaining flexibility to meet contract and operational needs.
• High level of proficiency in Microsoft Office applications.
• Regional travel required.
• Can work fully onsite, fully virtual, or in a hybrid environment.
• Clean driving record, valid Driver’s License, and reliable vehicle required.

EDSIn is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.