Computer Systems Technician at Berkshire Hathaway GUARD Insurance Companies Pennsylvania
Job in
Bethlehem, Northampton County, Pennsylvania, 18020, USA
Listed on 2026-07-20
Listing for:
Downtown Boulder Partnership
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Overview
Computer Systems Technician position within a 50-mile radius of Philadelphia, PA. We are seeking a focused technology enthusiast with a passion for computer systems, motivated and customer-focused to join our team. Berkshire Hathaway GUARD offers a collaborative culture with strong benefits and competitive compensation. We are backed by Berkshire Hathaway Inc. and are built on trust, service, and innovation.
Benefits- Hybrid work schedule: three days in the office, two days from home
- Generous vacation and sick time
- Closed on all major holidays
- Healthcare benefits begin on your first day of employment
- 401K with company match and profit sharing
- Every 5 years, a monetary award for vacation
- Tuition reimbursement after six months of employment
- Career advancement opportunities
- Join Berkshire Hathaway Inc., one of the world’s most admired companies
- Daily interaction and troubleshooting for Executive Management Team
- Setup and image employee desktops and laptops as part of upgrade/migration strategy
- Install software and hardware for telephony platform migration
- Respond to Help Desk requests for IT support issues
- Document, prioritize, and track requests using the IT Help Desk system
- Coordinate setup of new employee resources
- Diagnose hardware and software-related problems
- Document systems, processes, and procedures
- Interact with Programming/DBA teams on a daily basis
- Install/configure new computers and telephones
- Install software, patches, and rollups to end-user workstations
- Install software on desktops and laptops to support business needs
- Troubleshoot printers, scanners, copiers
- Maintain inventory of equipment and supplies (cables, adapters, toner, ink, etc.)
- Experience with Microsoft Desktop Operating System and Productivity Suites
- Laptop/desktop configuration and troubleshooting/diagnostics of hardware and software
- New user setup and software installation
- An IT service-delivery friendly and positive attitude
- Both experienced and entry-level candidates should apply
- We offer a strong training program for individuals with a passion for technology who are looking to learn and grow
- At least 1 year of hands-on experience in an IT service delivery role
- An equivalent combination of education and experience will be considered
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