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Technical Support Manager, RTLS & Healthcare IT

Job in Bethlehem, Northampton County, Pennsylvania, 18020, USA
Listing for: CenTrak, Inc.
Full Time position
Listed on 2026-09-20
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator, Cybersecurity
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Cen Trak, Inc. is seeking a Manager of Technical Support to lead a 13-person team responsible for resolving customer issues across Cen Trak’s RTLS platform. You’ll guide inbound inquiries, escalations, and support needs, ensuring every ticket has an owner and a defined next step.

The role emphasizes coaching and developing team members, improving tools and processes, and collaborating with Product, Engineering and Quality to prioritize issues and maintain SLA performance.

This is a genuine opening to take on the Technical Support Manager, RTLS & Healthcare IT role at Cen Trak, Inc.

Our team is growing, and we are hiring a Technical Support Manager, RTLS & Healthcare IT in PA, United States.

This opening is for the Technical Support Manager, RTLS & Healthcare IT role at Cen Trak, Inc.

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