Retirement Renewal Sales Director

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

Section 1:
Position Summary

The Renewal Sales Director is responsible for leading and executing the strategy to retain Core Retirement’s largest and most complex clients. This role is critical to growing revenue by improving retention outcomes across large-plan clients and will leverage deep organizational knowledge, strong leadership presence, and broad internal followership to influence outcomes, mobilize cross-functional support, and drive disciplined retention practices.

We have 1 opening for this position that is available to be remote, preferably on the East Coast.

Section 2:
Job Functions,

Essential Duties and Responsibilities Lead Large-Plan Retention Strategy

Own and execute the retention strategy for Core Retirement’s largest and most strategically important clients.

Personally engage in high-risk renewal situations

Bringing senior-level influence to drive successful outcomes.

Develop and lead tailored retention strategies

That address pricing, service, relationship, and competitive dynamics.

Influence Through Leadership and Relationships

Leverage established internal relationships and credibility to align cross-functional teams around retention priorities. Serve as a senior leader and trusted advisor in complex renewal discussions.

Partner closely with Sales, Relationship Management, and Client Service leaders

To strengthen client engagement.

Protect and Grow Revenue

Focus on reducing attrition and protecting high-value revenue streams within the large-plan segment. Identify trends and root causes of client loss and work across the organization to address them proactively.

Support strategic pricing and positioning decisions

To maximize revenue and client retention while maintaining financial discipline. Improve client economics by introducing additional services and products via the renewal process.

Drive Cross-Functional Alignment

Work across Sales, Operations, Product, Technology and Client Service to address systemic drivers of attrition. Champion improvements in service delivery and client experience that directly impact retention outcomes. Help institutionalize a proactive, data-driven retention model. Enhance visibility and accountability. Provide clear, actionable insights to senior leadership on retention risk, pipeline, and outcomes. Establish a structured approach to identifying and intervening with “at-risk” clients earlier in the lifecycle.

Drive

accountability across teams for retention results

Success measures include improved retention rates across large-plan clients, reduction in revenue loss due to client attrition, stronger alignment and execution across teams supporting high-value clients, earlier identification and successful mitigation of retention risk, and visible leadership and impact across the Core Retirement organization.

Data and Compliance

Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.

Company Values

At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always®. They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day-to-day.

Supervision NA

Section 3:
Experience, Skills, Knowledge Requirements

• Minimum 10 years’ experience in a high-performance retirement plan sales organization.
• Proven ability to think strategically and execute tactically.
• Effective organizational, leadership, decision making and communication skills.
• Proficiency in sales tools and technologies (e.g. CRM, PowerBI, content management systems).
• Strong leadership presence and ability to influence without direct authority.
• Deep credibility across the organization and with senior stakeholders.
• A collaborative, solutions-oriented mindset focused on outcomes.
• The ability to…