Director, MSO Payroll

## Director, MSO Payroll Postulerlocations:
Remote, Pennsylvania:
USA  DE  Remote:
Remote, USA:
USA  IL  Remote:
USA  VA  Remote time type:
Temps Pleinposted on:
Publié aujourd'huijob requisition :
R2612273

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The Director, MSO Payroll is a strategic leader responsible for overseeing payroll operations delivered through ADP COS (Lyric) Payroll, supported by a Workday-to-ADP data bridge. This role is heavily focused on vendor governance, service delivery optimization, and risk mitigation, ensuring seamless payroll execution through strong partnership with ADP, vendors, and internal stakeholders.
** Key Responsibilities
**** Vendor Management & Governance:
*** Serve as the primary relationship owner for ADP COS Lyric Payroll, ensuring service delivery aligns with contractual SLAs, KPIs, and business expectations
* Lead recurring vendor governance meetings, including operational reviews, service issue escalation, and continuous improvement planning
* Manage contract adherence and drive accountability for payroll accuracy, timeliness, and compliance
* Partner with procurement and legal teams on vendor performance evaluations, renewals, and enhancements
* Oversee incident management processes, ensuring root cause analysis and remediation plans are executed
** Strategic Payroll Oversight:
*** Define and execute the payroll strategy aligned to organizational goals, focusing on outsourcing optimization
* Provide oversight of payroll operations without direct processing responsibilities
* Ensure robust controls across payroll lifecycle: data intake, validation, processing, and post-payroll reconciliation
* Drive standardization, automation, and process improvement initiatives in partnership with ADP and HRIS teams
** Workday–ADP Integration Leadership:
*** Own governance of the Workday HR data bridge to ADP COS Service team, ensuring data integrity across systems
* Collaborate with HRIS, IT, and ADP to manage integration changes, enhancements, and issue resolution
* Monitor upstream data quality from Workday (hires, terminations, comp, benefits) impacting payroll
** Compliance &

Risk Management:

*** Ensure compliance with federal, state, and local payroll regulations through vendor oversight
* Establish and maintain internal controls, audit readiness, and SOX compliance (if applicable)
* Oversee year-end activities (W-2, tax filings) through ADP relationship management
** Leadership & Stakeholder Partnership:
*** Act as the executive escalation point for payroll-related issues
* Partner with HR, Finance, Benefits, and IT to ensure alignment of payroll processes
* Communicate payroll performance metrics and risks to senior leadership
* Build and mentor a team focused on audit, validation, and vendor collaboration
** Education and Work Experience
*** College degree in Finance, Accounting, HR, or related field
* 10+ years payroll leadership experience, with significant exposure to outsourced payroll models
* Expertise managing payroll in a large, nationwide organization and vendor-managed payroll environments
* Experience with Workday HCM and payroll integrations
* Strong background in vendor governance, SLA/KPI management, and contract oversight
* Knowledge of multi-state payroll compliance and regulatory requirements
* Exceptional communication, negotiation, and leadership skills
* FPC (Fundamental Payroll Certification) or CPP (Certified Payroll Professional) certification
* Experience managing multi-entity payroll environments
* Background in transformation or payroll outsourcing transitions
** Skills and Knowledge
*** Excellent written and verbal communication skills, with the ability to collaborate effectively across departments and global teams.
* Strong interpersonal skills, with the ability to build and maintain strong internal and external stakeholder…