Senior Manager I, Operations Improvement, Facility (PHL1

Position: Senior Manager I, Operations Improvement, Facility (PHL1)
Position Summary...

What you'll do...

Join a team that sits at the center of business execution, turning strategy into clear plans, scalable processes, and high-quality digital content that helps associates and stakeholders move faster. In this role, you'll lead projects and improvement programs end-to-end at your home FC and also lead projects and improvement programs end-to-end in support of other sites/clusters - removing blockers, driving adoption, and ensuring initiatives land smoothly across the business.

What You'll Do

* Drive the execution of multiple business plans and projects by identifying customer and operational needs, setting priorities, removing barriers, and measuring progress against performance standards.

* Lead and develop associates by hiring/selecting, training, mentoring, assigning work, setting expectations, providing feedback, and recognizing performance to build a strong, team-based environment.

* Evaluate the effectiveness of plans, programs, and initiatives by partnering with stakeholders, gathering input, and applying improvements to increase efficiency and cost-effectiveness.

* Manage multiple projects by defining scope, deliverables, milestones, timelines, and governance; tracking changes; managing risks/issues; monitoring budgets; and providing routine status reporting and presentations.

* Lead content management initiatives by prioritizing requests, building and maintaining tools/templates/resources, guiding platform best practices, and ensuring content quality and governance alignment.

* Improve processes and drive behavior change by analyzing performance baselines, simplifying workflows, developing sustainable solutions, aligning cross-functional partners, and managing post-implementation improvements tied to metrics.

You'll sweep us off our feet if you…

* Have strong program/project management expertise, including scope definition, timeline and milestone management, risk/issue resolution, stakeholder communications, and executive-ready reporting.

* Bring experience with process improvement and change management-using data to identify gaps, simplify workflows, and drive adoption across cross-functional teams.

* Understand content governance and digital communications, with the ability to build scalable tools/templates and maintain quality standards across platforms.

* Are a people leader who develops talent through coaching, clear expectations, feedback, and recognition-building a high-performing, inclusive team culture.

* Communicate with clarity and influence-able to align diverse stakeholders, translate complex work into actionable plans, and deliver outcomes in a fast-moving environment.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full

Job Description can be made available as part of the hiring process.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see  Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.…