Driver License Examiner Assistant - King of Prussia

THE POSITION

NOTE:

This posting will close on August 20, 2026 or after a total of 25 applications are received, whichever occurs first.

Join the Department of Transportation as a Driver License Examiner Assistant and take part in work that protects identity security and supports responsible driving. This role allows you to develop valuable customer service and examination skills while helping people complete essential licensing requirements. You will interact with many individuals and make a positive impact through clear guidance and careful document review.

This is an excellent opportunity to build experience in a respected public service setting.

This role focuses on assisting customers with driver licensing needs while ensuring proper identification verification, testing procedures, and record updates. As a Driver License Examiner Assistant, you will perform the following duties:

• Customer Support:
  Greet customers, verify identification, and provide required forms and information
• Test Administration:
  Conduct knowledge tests and vision screenings using standardized tools
• Data Entry:
  Record test results and enter application information into on-line systems
• Service Guidance:
  Respond to customer questions and explain licensing requirements and options
• Record Processing:
  Prepare restoration requirement letters and ensure correct documentation for all transactions
• Compliance Tasks:
  Follow REAL s, fee waiver guidelines, and customer service policies

• Full-time employment, 80 hours bi-weekly
• Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
• Overtime and travel may be required
• Telework:
  You will not have the option to telework in this position.
• Salary:
  In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• One year of experience obtaining, evaluating, and providing information to the public.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.