Programme Manager

We are seeking an experienced Programme Manager to lead the mobilisation of a new Homecare Framework, including the safe transition of a high volume of care packages for vulnerable adults across multiple providers.

This is a critical role operating in a complex, high-risk environment, where decisions directly impact the continuity and safety of care. You will be responsible for ensuring that services are mobilised effectively, providers are ready to deliver, and people who use the service experience minimal disruption during transition.

You will work directly with brokerage, social work teams, commissioning colleagues, independent providers, and health partners to coordinate daily mobilisation activity, resolve live delivery issues, and ensure capacity meets demand across the system.

This is a unique opportunity to lead a critical programme that will directly impact the lives of residents across Cambridgeshire. You will play a key role in ensuring that vulnerable people continue to receive safe, high-quality care during a period of significant change.

You will be supported by an experienced programme team and work across a broad partnership, contributing to the long-term sustainability and improvement of homecare services.

Additional information

Hybrid working arrangements available

Please note a DBS is required for this role.

For further information, please cont

If you have experience delivering homecare or adult social care mobilisation at scale and are confident managing risk in complex care environments, we would love to hear from you.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…

• A comprehensive wellbeing package to cover all aspects of wellbeing
  , both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities
  , apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

Take a look at our Employment Benefits Brochure attached to this advert to find out more.

What will you be doing?

• Ensure the delivery of the homecare framework, ensuring safe and effective service go-live
• Be responsible for project plan development, project coordination, monitoring and delivery assurance to SRO/Oversight Board
• Plan and deliver the phased transition of care packages between providers, maintaining continuity of care and clear accountability at all times
• Lead and co-ordinate an internal project team, liaising with incoming and outgoing providers and reporting to a Senior Responsible Officer (SRO)
• Oversee daily mobilisation activity, tracking progress, identifying and working with the Service to manage risks, and dependencies responding rapidly to emerging issues
• Work closely with brokerage and operational teams to align care demand with provider capacity across geographic areas
• Identify and work with the Service to manage, and mitigate risks relating to:
  Internal resource and processes; provider capacity and coverage; missed or delayed care; safeguarding concerns; provider failure or withdrawal
• Develop and implement robust mobilisation, contingency, and escalation plans
• Ensure effective governance, reporting, and escalation to senior stakeholders and programme boards
• Use data and insight to monitor care volumes, capacity, performance, and risk, driving timely decision-making
• Work collaboratively with system partners including NHS organisations to support integrated delivery

About you

Essential experience and knowledge

• Significant programme management experience delivering operational change within adult social care, homecare, or closely related health services
• Proven track record of delivering service mobilisation, transformation, or large-scale transitions at pace
• Knowledge of working with CQC-regulated providers, with a clear understanding of quality standards and safeguarding requirements
• Demonstrable understanding of risk quality and safeguarding implications in live in care environments, particularly during service transition or change.
• Experience coordinating across commissioning, operational teams (e.g. brokerage/social work), and providers
• Strong analytical capability, with experience using data to manage demand, capacity, performance, and risk
• Effective resource management and…