Care Room Manager

Full-time Administrative Assistant

We are currently looking for a Full-time Administrative Assistant to join our small team. This administrative position is ideal for someone who has customer service experience, is independent, flexible, and thrives in a fast-paced environment. The role requires attention to detail, a willingness to learn new things, and composure and compassion when dealing with grieving families.

• Answer phone calls, take messages and respond as needed.
• Check and respond to all correspondence (email and mail).
• Proficient use of Microsoft Office and Google Suite.
• Send out monthly invoices.
• Quickly learn new digital software and browse the Internet for uploads, downloads and research.
• Provide customer service: greet families and act as liaison for the Funeral Director.

• Customer service experience.
• Strong organizational and independent work ethic.
• Attention to detail.
• Compassionate demeanor toward grieving families.

We are seeking a compassionate and dedicated Pennsylvania Licensed Funeral Director Supervisor to join our team. The position is located in Central PA and serves approximately 75 families per year. The ideal candidate will possess a deep understanding of bereavement support and exhibit exceptional customer service skills.

• Oversee all aspects of funeral services from planning to execution.
• Ensure families receive the highest level of care during their time of need.
• Maintain the facility and ensure compliance with all regulations.
• Possibility of ownership in the future for a positive fit.

• Licensed Pennsylvania Funeral Director (or ability to obtain).
• Experience in funeral service operations.
• Excellent customer service skills.
• Strong leadership and communication abilities.

Grose Funeral Home located in Myerstown, PA is seeking a full-time PA Licensed Funeral Director. The position involves all aspects of funeral service.

• Communicate effectively and manage multiple families at a time.
• Handle all tasks from first call to final disposition.
• Maintain a strong understanding of PA Funeral Law.
• Proficient with technology.

• Competitive wages.
• Medical insurance.
• Paid time off & sick time.
• Retirement plan.
• Life insurance.
• Short-term & long-term disability.
• AD&D.
• Professional licensing & continuing education paid by company.
• Cellular phone.

Kuhn Funeral Homes operates several funeral homes and seeks experienced licensed funeral directors.

• Operate and staff multiple funeral homes.
• Handle approximately 1500 cases per year.
• Manage on-call schedule.

• Salary.
• Benefits.
• Alternating on-call schedule.

At Everstory Partners, we emphasize supporting families through the grieving process. The Funeral Manager will plan, organize, direct, and supervise all general activities of the funeral home.

• Direct all funeral services, including preparation of facilities and supervision of funeral directors.
• Supervise administrative and support services (embalming, repair, maintenance).
• Approve expenditures and collect receivables.
• Plan and implement strategies to increase the client base.
• Coordinate with government agencies and service organizations.
• Represent the company on follow-up services, customer complaints, legal matters, and contract preparations.
• Administer personnel work schedules.
• Deal directly with vendors.
• Maintain knowledge of laws and policies.
• Perform embalming and other tasks as needed.

• Compassion
• Customer focus
• Ethics and values

• 5+ years of experience in a funeral home.
• Licensed funeral director and embalmer or ability to obtain licensure.
• Degree from accredited embalming or mortuary science school (business management preferred).
• 1 year of supervisory experience.
• Leadership, customer service, sales, and communication skills.
• Ability to supervise, motivate, and train staff.
• Professionalism in client interactions.
• Team collaboration.
• Valid driver’s license and vehicle access; mileage reimbursement provided.
• Availability for holidays, evenings, and weekends.

• Medical, dental, vision,…