Sales Team Lead Itinerant; Liquor Store Clerk - River Street, Jim Thorpe

THE POSITION

Join our team for a rewarding and fun career at the Pennsylvania Liquor Control Board (PLCB)! Are you passionate about providing excellent customer service in a dynamic, high‑energy environment? Do you enjoy working with people and helping them find the perfect product? The PLCB is offering a fantastic opportunity to work in a customer‑focused retail role, with all the perks of full‑time state employment!

You will help lead the way, inspire others, and create a positive experience for shoppers.

Our Fine Wine & Good Spirits (FW&GS) Store in Jim Thorpe is looking for a Full‑Time Sales Team Lead (Liquor Store Clerk
2) – apply today!

As a Sales Team Lead Itinerant, you will support store success through teamwork and leadership. This role is responsible for serving as lead worker and guiding a team of clerks on each shift, traveling to other stores in the district as needed, and working in collaboration with the FW&GS management team. Each day brings new challenges that let you grow your skills while supporting a positive shopping experience.

Your work will include the following duties:

• Shift Leadership:
  Guide clerks during assigned shifts and keep store operations running smoothly
• Customer Assistance:
  Provide top‑notch customer service, help shoppers find products, and promptly resolve product‑related concerns
• Sales Operations:
  Process sales transactions; complete shift reports for accounting and inventory; handle cash management
• Store Upkeep:
  Stock shelves, unload shipments, and build displays to maintain an organized, clean, and welcoming environment; safely handle store products and equipment
• Staff Training:
  Provide on‑the‑job training to clerks so they understand and follow store procedures and policies
• Legal Requirements:
  Follow all legal guidelines to ensure alcohol is only sold to customers who are legally permitted to buy it

• Free, secure, onsite parking
• Full‑time employment
• Work hours will vary, totaling 75 hours biweekly
• This is an itinerant position, requiring travel as needed
• Telework:
  Not permitted
• Salary:
  Starting salary for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable
• Further communication regarding this position will be sent via email. Check your email, including spam/junk folders, for these notices

Minimum Experience and Training Requirements:

• Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration)
• Six months of retail sales work

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions

• You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case‑by‑case basis

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for determining your eligibility for the position. Information to support your eligibility must be provided on the application (i.e., relevant, detailed experience/education)
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted
• Failure to comply with the above application requirements may eliminate you from consideration for this position
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information

• Pennsylvania law 51 Pa. C.S. 7103 provides employment…