Service Department Valet/Porter
Listed on 2026-09-22
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Retail
Delivery, Customer Service Rep
- Location 1485 Manheim Pike,Lancaster, PA, 17601,United States
- Base Pay $18.50 / Hour
- Employee Type Full Time Non-Exempt
Great service operations run on teamwork, communication, and mutual support. As a Full-Time Automotive Service Porter / Valet, you are an essential team player who keeps our entire department running smoothly—partnering directly with our advisors, technicians, and lot crew to maintain shop momentum and deliver outstanding care to our clients.
What You’ll Do Client Pick-Up & Delivery:Safely transport client vehicles to and from homes or workplaces, serving as a professional ambassador for our entire dealership team.
Support the Service Drive:Partner with Service Advisors during peak check-in rushes—greeting guests, tagging keys, applying protective covers, and keeping the drive clear of congestion.
Shop & Bay Flow:Coordinate closely with dispatch and technicians to stage vehicles where they need to be, when they need to be there, minimizing bay downtime.
Vehicle Delivery Prep:Assist the team with final vehicle presentation by running units through the wash bay, vacuuming, and pulling cars forward for customer handoff.
All-Hands Department Support:Step in flexibly wherever the department needs an extra set of hands, from shuttling parts and prepping loaner vehicles to keeping shop walkways and staging lots safe and organized.
What We’re Looking For Team-First Mindset:A proactive, reliable attitude and a genuine willingness to jump in and back up your teammates across all roles.
Valid Driver’s License:Clean driving record required (must meet dealership insurance criteria for operating customer and company vehicles).
Safe, Conscientious Driving:Excellent spatial awareness, defensive driving skills on the road, and the ability to maneuver safely in busy shop environments.
Client-Facing Courtesy:Respectful, dependable communication when greeting clients at their doors or on the drive.
Stamina & Reliability:Punctual, dependable attendance and comfort working in an active, physically demanding, outdoor/indoor environment.
Comprehensive Medical, Dental, and Vision insurance plans
401(k) retirement savings with company match
Paid Time Off (PTO), sick time, and paid holidays
Employee discounts on vehicle purchases, parts, and maintenance
- Clear career growth opportunities into Service Advisor, Parts Specialist, or Technician roles
Qualifications:
- Ability to read and comprehend instructions and information, both written and oral
- Comfortability utilizing smart phone apps for vehicle pickup/delivery.
- Valid driver’s license and a good driving records
- Good judgement
- Ability to multitask
- A strong focus on teamwork and customer satisfaction
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